[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2018\/04\/26\/telco-transformation-journey-warp-speed-ahead\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2018\/04\/26\/telco-transformation-journey-warp-speed-ahead\/","headline":"The telco transformation journey: Warp speed ahead","name":"The telco transformation journey: Warp speed ahead","description":"New technologies, increasing competition, and growing digital disruption means telcos need to enable warp speed innovation and ensure their core business is both efficient and agile.","datePublished":"2018-04-26","dateModified":"2024-07-02","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sandeep-chowdhury\/#Person","name":"Sandeep Chowdhury","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sandeep-chowdhury\/","identifier":281,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e7d4066ab46d7a1d960176e6ca4e350c627bbaac372e06869e62e47e4c7aa6a1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e7d4066ab46d7a1d960176e6ca4e350c627bbaac372e06869e62e47e4c7aa6a1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/04\/thumbnail-7b441c0e355c98b8659956bf7d0f3a7d.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/04\/thumbnail-7b441c0e355c98b8659956bf7d0f3a7d.jpeg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2018\/04\/26\/telco-transformation-journey-warp-speed-ahead\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/b2b\/","name":"B2B Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/B2B_e-commerce"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},"High Tech",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/industries\/","name":"Industries","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Industry","http:\/\/www.wikidata.org\/entity\/Q2976602"]},"Industries","Telco"],"wordCount":1001,"keywords":["B2B Industries","Digital Transformation","Telco"],"articleBody":"When the crew of the Starship Enterprise embarked on their mission to explore strange new worlds, and seek out new life and new civilizations, they knew that success \u2013 and survival \u2013 would depend on their ability to adapt fast, adopt new ways of thinking, and take bold action.It\u2019s a mindset that should resonate with today\u2019s telco industry leaders grappling to stay viable in a marketplace that\u2019s evolving at a dizzying pace.Adapt or die has become the new \u2018prime directive\u2019 for businesses operating in a sector where predicting what the \u2018telco of the future\u2019 will look is an almost impossible task.One thing is for sure, faced with the rapid rise of new digital players, \u2018traditional\u2019 telco providers acknowledge they can no longer afford to fly their business on impulse drive alone.New technologies, increasing competition, and growing digital disruption means telcos need to enable warp speed innovation and ensure their core business is both efficient and agile.That\u2019s because thriving and surviving in multiple universes will depend on being able to move fast as the market keeps evolving.But first, let\u2019s explore the journey so far.Episode 1 of Telco Transformation: The Trouble with TribblesFinding new markets, orchestrating new services and responding to evolving customer expectations all require an adept and nimble approach.In the last decade, telcos have had to get to grips with several new imperatives; redefining their relationships and interactions with customers, eliminating inefficient operating models and processes to improve time-to-market, and enhancing their execution capabilities to seize new commercial opportunities fast.To achieve these goals, telcos faced the challenge of updating their legacy IT systems. In recent years these vital but costly assets have been the top focus of telco efforts to improve customer service, streamline processes, and enable the agility required for a sustainable future.By and large, telcos have chosen to pursue one of two transformation concepts.On the one hand, adopting Geoffrey Moore\u2019s \u2018systems of engagement and systems of record\u2019 approach to address the challenge of balancing empowerment and control in today\u2019s increasingly digital oriented marketplace.On the other, initiating Gartner\u2019s pace-layered application strategy to build and deliver systems faster in selected areas of the business.But neither approach has proved entirely successful for telcos looking to transform into fast-moving monoliths.      Cloud computing trends 2023: Top predictions, stats, and growth drivers                Cloud computing trends for 2023 show sovereign cloud solutions, FinOps, XaaS, AI, and cloud-native strategies are all on the rise.      Episode 2: I can\u2019t change the law of physics, CaptainThe concept of microservices, however, changes the rules of the game for telcos looking to break free of their IT legacy heritage without abandoning their investment in these important systems when it comes to transformation.Organised around business capabilities not technical capabilities, the microservices architecture views services as individual components that can be individually developed and replaced. It\u2019s underpinned by a \u2018smart endpoints, dump pipes\u2019 vision that keeps communication between components simple.Because microservices are small separate components, it\u2019s easier to automatically test and less risky to deploy changes. Opening the door to continuous delivery that enables a quicker time-to-market, with less costs and risks.Plus, each microservice manages its own data, which revolutionises the traditional enterprise application approach that requires telcos retain a central product catalogue, a central customer master, and middleware to connect their worlds.While that\u2019s all very positive, when it comes to implementation telcos have found themselves facing a microservices dilemma: should they convert a monolithic solution or start from scratch?      What is composable commerce 2025: Pros, cons, examples                Composable commerce is modular, low-code approach to building unique digital storefronts across channels and touchpoints.      Episode 3: The Klingons are Coming\u2026 Get Ready for Even Faster ChangeOrganisations like Netflix are acknowledged masters at new cloud architecture approach that takes the microservices to the next level in a bid to create fault tolerant and highly resilient services that minimise any impact on subscribers in the event of a failure.Using tools like Chaos Monkey to deliberately damage their production environment and ensure their production systems are antifragile, Netflix has embraced the minimise risk by maximising change maxim.The implications of chaos engineering are huge, especially when it comes to experimenting with new ways of working, initiating new technologies or improving complex systems.      Telecom trends 2023: 5G within sight, but telcos under pressure                For telcos, the top trends in 2023 include capital challenges, price-sensitive consumers, 5G growth, and new partnerships.      Episode 4: Beam me up, ScottyThe rise of the connected consumer, the Internet of Things (IoT) and machine-to-machine communications is stimulating new digital ecosystems and value chains that present a significant opportunity for telcos.But the enormous variety, velocity, and volume of data traffic on the horizon means network speed, performance and the customer experience need to be optimised.Little wonder then that telcos are already entering the arms race in a bid to stay ahead of the competition, deploying software defined networks (SDNs) and network function virtualisation (NFV) to accelerate provisioning times, while gaining impressive scalability + flexibility.By transforming their networks and operations with the newest technologies, mobile operators can reduce capital spending and operating expenses and move faster into new markets, centralising the functions for controlling networks and administering changes and upgrades remotely rather than in the field.All of which makes it faster and easier to change networks in response to new customer needs.Episode 5: Set Phasers to Stun In the last decade, telco companies have had to navigate significant marketplace change and architecture evolution. Reshaping their infrastructures and deploying new network technologies to ready themselves for the task ahead \u2013 capturing new opportunities on the horizon and ensuring they\u2019re equipped to adapt at the speed of light to change as it happens.It\u2019s been a significant telco transformation process that\u2019s not over yet.  When it comes to telco challenges, we’ve got the solutions. But don’t take our word for it \u2013 discover real-life examples of telco transformations HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2018","item":"https:\/\/www.the-future-of-commerce.com\/2018\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"04","item":"https:\/\/www.the-future-of-commerce.com\/2018\/\/04\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"26","item":"https:\/\/www.the-future-of-commerce.com\/2018\/\/04\/\/26\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"The telco transformation journey: Warp speed ahead","item":"https:\/\/www.the-future-of-commerce.com\/2018\/04\/26\/telco-transformation-journey-warp-speed-ahead\/#breadcrumbitem"}]}]