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Here are a few examples of customer service:","timeRequired":"P0Y0M0DT0H0M0S","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#Answer2"},"url":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#Question2"},{"@type":"Question","name":"Customer experience examples","acceptedAnswer":{"@type":"Answer","name":"Customer experience examples","url":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","text":"Good customer experience also includes good site design and user flow, as well as good physical retail layout and flow.","timeRequired":"P0Y0M0DT0H0M0S","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#Answer3"},"url":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/","@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#Question3"}],"@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#FAQPage"},"mainEntityOfPage":{"@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/"},"publisher":{"@type":"Organization","logo":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg","height":"96","width":"293","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg"},"address":{"@type":"PostalAddress","name":"The Future of Commerce","addressCountry":"https:\/\/www.the-future-of-commerce.com\/#Country","addressLocality":"Newtown Square","addressRegion":"PA","postalCode":"19073","streetAddress":"3999 West Chester Pike","@id":"https:\/\/www.the-future-of-commerce.com\/#PostalAddress"},"url":"https:\/\/www.the-future-of-commerce.com\/","alternateName":"The Future of Commerce and Customer Engagement","additionalType":"news media","name":"The Future of Commerce","description":"News, information, and analysis on the future of commerce, including e-commerce, customer engagement, B2B, B2C, DTC, supply chain, sustainability, and purpose.","sameAs":["https:\/\/www.linkedin.com\/groups\/4844282","https:\/\/podcasts.apple.com\/us\/podcast\/a-call-for-a-better-experience\/id1479742201","https:\/\/twitter.com\/FutureOfCEC","https:\/\/www.the-future-of-commerce.com\/feed\/"],"contactPoint":"https:\/\/www.the-future-of-commerce.com\/#ContactPoint","legalName":"The Future of Commerce","parentOrganization":"https:\/\/www.sap.com\/index.html#Organization","numberOfEmployees":"https:\/\/www.the-future-of-commerce.com\/#QuantitativeValue","@id":"https:\/\/www.the-future-of-commerce.com\/"},"@id":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2019","item":"https:\/\/www.the-future-of-commerce.com\/2019\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"08","item":"https:\/\/www.the-future-of-commerce.com\/2019\/\/08\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"27","item":"https:\/\/www.the-future-of-commerce.com\/2019\/\/08\/\/27\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Customer service vs customer experience: The differences","item":"https:\/\/www.the-future-of-commerce.com\/2019\/08\/27\/customer-service-vs-customer-experience\/#breadcrumbitem"}]}]