[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/03\/31\/servant-leadership-definition\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/03\/31\/servant-leadership-definition\/","headline":"Forget the war-time CEO, we need servant leadership","name":"Forget the war-time CEO, we need servant leadership","description":"As COVID-19 reshapes everything we know, it's becoming clear that the next generation calls for servant leadership, not war-time CEOs.","datePublished":"2020-03-31","dateModified":"2022-03-22","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/#Person","name":"Tracey Wallace","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tracey-wallace\/","identifier":367,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/21377d3250d3cee37a219265f855ca86717424033839661349c4b6845d2250cc?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/21377d3250d3cee37a219265f855ca86717424033839661349c4b6845d2250cc?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/servant-leader.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/03\/servant-leader.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2020\/03\/31\/servant-leadership-definition\/","about":["COVID-19 and Business"],"wordCount":1144,"articleBody":"Suddenly, like a Black Mirror episode, the internet has become our sole source of human connection. Social distancing, quarantine, and Shelter in Place orders the world over have millions of people sequestered inside their own walls, trying their best to avoid contracting and spreading COVID-19.\u00a0Those that can have moved to working from home, while still others are out of jobs entirely until this pandemic passes. The markets have all but crashed as the activities of daily life have come to a halt. Governments around the world are issuing relief packages, deferring loans, and more to ease the anxieties of their citizens.\u00a0These are uncertain times like none of us have seen in our lifetimes before. And, if we do this right, hopefully like none of us will ever see again.\u00a0But, how are people coping? How are people managing the stress and the anxieties of a new normal, grieving that of the one we lost, and what are brands doing to help out? Do we need wartime CEOs, or do we need servant leadership? We posed those questions to the Twitterverse, where people from Cape Town to Cape Cod joined in.\u00a0How to balance work from home and family lifeThe new challenges posed by working from home were a hot topic. After all, few of us are working from home alone. Now, we all have to fight for bandwidth, and our own space!This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowBut for teams that are getting used to working from home, remember that social etiquette rules from in person conversations apply online, too!\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThough, there has been a softening, it seems on what is deemed professional. So many of us have gotten to know our colleague much better over the last few weeks as children, dogs, and partners find their way into the backgrounds of our meetings.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowBeyond your own team, whether you are doing a daily standup or huddle, like so many on the Tweetchat suggested, remember your contract employees, too!\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowIt\u2019s also important to take breaks. Work creep is real, especially when working from home. So many on the Tweechat felt they were working more, not less, under the current circumstances. To better balance work and life, some folks were blocking off lunch meetings with their teenagers, making Tuesday and Thursday nights family game night, or just trying to maintain a sense of normal for everyone.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowFor your own personal mental and physical health, many people are doing online workouts. But the most effective for everyone seems to be just walking outside \u2013 while social distancing of course! And, to take it one step further, even practicing social media distancing as well to give your brain a break from the chaos and anxiety.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThis BINGO board is helpful, too!This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowHow a business (local or global) can help in this crisisIt isn\u2019t just employees and their families making changes, either. Businesses of all shapes and sizes are flipping their supply chain to meet the need.\u00a0From LVMH turning their perfumery factories into hand sanitizer factories to local schools delivering their product (a good education) online instead of in person, so many businesses are doing what it takes to help, serve, and get by.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThis content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThis content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowServant leadership is needed\u00a0Still, the worldwide pandemic is hurting tens and thousands businesses, proving to be a global black swan for the economy. Some venture funds, like Andressen Horowitz, have called for the \u201cWartime CEO.\u201d\u00a0Many on the TweetChat disagreed with the sentiment, offering another point of view instead.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThe bigger problem called out by the Twitterverse with the wartime CEO mentality was around delivering value for the shareholders rather than for the employees or the customers, who will be among the hardest hit in this pandemic.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThis is an opportunity to evolve, to step away from nationalistic thinking, and embrace the support a solution for servant leadership in communities at the local and global levels equally.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew WindowThe truth of the matter is that we are all adapting to our new normal, at home, in our careers, in our finances, and in our strategies \u2013 both short-term and long-term \u2013 for how we will move forward.\u00a0Be kind to yourself as you move through this period. After all, we are all grieving the loss of normalcy, and grief must be acknowledged, not solved.\u00a0This content is hosted by a third party ( twitter.com ).To view the content, either update your cookie preferences or view it in a new browser window.Cookie PreferencesNew Window  Support work-life balance with a modern employee experience.Get started HERE.\u00a0"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2020","item":"https:\/\/www.the-future-of-commerce.com\/2020\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"03","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/03\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"31","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/03\/\/31\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Forget the war-time CEO, we need servant leadership","item":"https:\/\/www.the-future-of-commerce.com\/2020\/03\/31\/servant-leadership-definition\/#breadcrumbitem"}]}]