[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/06\/how-to-engage-customers-and-employees-sap-customer-experience-live-2020\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/06\/how-to-engage-customers-and-employees-sap-customer-experience-live-2020\/","headline":"How SAP Litmos helped an enterprise adapt, keeping customers &#038; employees engaged","name":"How SAP Litmos helped an enterprise adapt, keeping customers &#038; employees engaged","description":"Learn how to successfully adjust your business in the middle of a pandemic to keep customers and employees engaged at SAP Customer Experience LIVE 2020.","datePublished":"2020-09-06","dateModified":"2024-11-14","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/#Person","name":"Emily Morrow","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/","identifier":216,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e1a6b9e9410da52a3baabbac612ba6017cee3e29053c47dc554eabe78303e0da?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e1a6b9e9410da52a3baabbac612ba6017cee3e29053c47dc554eabe78303e0da?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/SAP-CX-LIVE-2020-SAP-LITMOS.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/SAP-CX-LIVE-2020-SAP-LITMOS.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/06\/how-to-engage-customers-and-employees-sap-customer-experience-live-2020\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sap-customer-experience-live\/customer-success-stories-live\/","name":"Customer Success Stories","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_success"]},"SAP Customer Experience LIVE"],"wordCount":58,"keywords":["Customer Engagement"],"articleBody":"How do you successfully adjust your business in the middle of a pandemic to keep customers and employees engaged?\u00a0And how do you make sure those changes will fuel your business in the future?Arnold Clark chose SAP Litmos to train their enterprise, and the results were astounding.\u00a0  Innovate with the best.We&#8217;ve got the solutions HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2020","item":"https:\/\/www.the-future-of-commerce.com\/2020\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"09","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/09\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"06","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/09\/\/06\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"How SAP Litmos helped an enterprise adapt, keeping customers &#038; employees engaged","item":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/06\/how-to-engage-customers-and-employees-sap-customer-experience-live-2020\/#breadcrumbitem"}]}]