[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/07\/intelligent-sales-sap-customer-experience-live-2020\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/07\/intelligent-sales-sap-customer-experience-live-2020\/","headline":"From frustrated reps to trusted advisors: Intelligent sales, powerful results","name":"From frustrated reps to trusted advisors: Intelligent sales, powerful results","description":"Whirlpool sales reps were losing time due to inefficient processes and lack of customer insights. SAP Customer Experience delivered results.","datePublished":"2020-09-07","dateModified":"2024-11-14","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/#Person","name":"Jenn Vande Zande","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/","identifier":229,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/intelligent-sales-SAP-CX-LIVE.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/intelligent-sales-SAP-CX-LIVE.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/07\/intelligent-sales-sap-customer-experience-live-2020\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sap-customer-experience-live\/customer-success-stories-live\/","name":"Customer Success Stories","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_success"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sales\/","name":"Sales","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Sales","http:\/\/www.wikidata.org\/entity\/Q194189"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sales\/sales-general\/","name":"Sales","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Sales","http:\/\/www.wikidata.org\/entity\/Q194189"]}],"wordCount":122,"keywords":["Consumer Trust","Customer Trust","Intelligent Sales"],"articleBody":"Sales reps at Whirlpool were losing precious time due to inefficient processes and lack of insight into customer data. SAP Customer Experience provided the answers to their frustrations.Using SAP Sales Cloud for retail execution, Whirlpool can now reach their customers via various channels, and they’ve transformed their sales representatives into trusted advisers.We hear it on customer visits around the world: CRM users want the same things:Streamlined processesBetter leverage of automationStrengthened customer experiencesRetention of top repsTo make sense of data via AIThe biggest businesses across all industries trust SAP Customer Experience to keep them agile and honed in on what matters most: the customer.  Innovate with the best.We’ve got the solutions HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2020","item":"https:\/\/www.the-future-of-commerce.com\/2020\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"09","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/09\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"07","item":"https:\/\/www.the-future-of-commerce.com\/2020\/\/09\/\/07\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"From frustrated reps to trusted advisors: Intelligent sales, powerful results","item":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/07\/intelligent-sales-sap-customer-experience-live-2020\/#breadcrumbitem"}]}]