[{"@context":"http:\/\/schema.org","@type":"BlogPosting","description":"Human Experience Management (HXM) provides the tools and technology to enable the personal employee experiences\u202fthat drive business results.","name":"HXM: It\u2019s about the people who power a business to success","headline":"HXM: It\u2019s about the people who power a business to success","dateModified":"2020-09-16","datePublished":"2020-09-16","image":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/Laurie-Ruettimann-150x150.jpg","height":"150","width":"150","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/09\/Laurie-Ruettimann-150x150.jpg"},"mainEntityOfPage":{"@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/"},"author":{"@type":"Person","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/laurie-ruettimann\/","name":"Laurie Ruettimann","sameAs":["https:\/\/www.linkedin.com\/in\/laurieruettimann\/","https:\/\/twitter.com\/lruettimann"],"@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/#Person"},"publisher":{"@type":"Organization","logo":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg","height":"96","width":"293","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg"},"address":{"@type":"PostalAddress","name":"The Future of Commerce","addressCountry":"https:\/\/www.the-future-of-commerce.com\/#Country","addressLocality":"Newtown Square","addressRegion":"PA","postalCode":"19073","streetAddress":"3999 West Chester Pike","@id":"https:\/\/www.the-future-of-commerce.com\/#PostalAddress"},"url":"https:\/\/www.the-future-of-commerce.com\/","alternateName":"The Future of Commerce and Customer Engagement","additionalType":"news media","name":"The Future of Commerce","description":"News, information, and analysis on the future of commerce, including e-commerce, customer engagement, B2B, B2C, DTC, supply chain, sustainability, and purpose.","sameAs":["https:\/\/www.linkedin.com\/groups\/4844282","https:\/\/podcasts.apple.com\/us\/podcast\/a-call-for-a-better-experience\/id1479742201","https:\/\/twitter.com\/FutureOfCEC","https:\/\/www.the-future-of-commerce.com\/feed\/"],"contactPoint":"https:\/\/www.the-future-of-commerce.com\/#ContactPoint","legalName":"The Future of Commerce","parentOrganization":"https:\/\/www.sap.com\/index.html#Organization","numberOfEmployees":"https:\/\/www.the-future-of-commerce.com\/#QuantitativeValue","@id":"https:\/\/www.the-future-of-commerce.com\/"},"hasPart":{"@type":"FAQPage","url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/","alternateName":"Human Experience Management: It\u2019s about the people who power a business to success","name":"HXM: It\u2019s about the people who power a business to success","dateCreated":"2020-09-16","description":"Human Experience Management (HXM) provides the tools and technology to enable the personal employee experiences\u202fthat drive business results.","about":["https:\/\/www.wikidata.org\/wiki\/Q1056396","http:\/\/www.wikidata.org\/entity\/Q2072225","https:\/\/en.wikipedia.org\/wiki\/Human_resource_management"],"mainEntity":[{"@type":"Question","name":"Modern HR: The path to power is now in the hands of the people","acceptedAnswer":{"@type":"Answer","name":"Modern HR: The path to power is now in the hands of the people","url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/","text":"Traditional HR was viewed as a pathway to power, so everything had to flow through that department,\u201d says Lars Schmidt, founder of Amplify and cofounder of HR Open Source. \u201cModern HR doesn\u2019t have that insecurity. Practitioners know the value HR brings to the business, so they can focus on creating programs and frameworks where leaders can lead, employees can do their best work, and HR supports it all.\u201d ","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/#Answer2"},"@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/#Question2"},{"@type":"Question","name":"Human experience management (HXM) reflects the next evolution of HCM solutions","acceptedAnswer":{"@type":"Answer","name":"Human experience management (HXM) reflects the next evolution of HCM solutions","url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/","text":"<p><a href=\"https:\/\/www.sap.com\/products\/human-resources-hcm\/hxm-suite.html\">Human Experience Management (HXM)<\/a> is all about focusing on the people who power a business to success; providing them with the tools and technology to enable meaningful, productive, and personal employee experiences that drive business results.<\/p>","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/#Answer1"},"@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/16\/hxm-human-experience-management\/#Question3"}],"abstract":"Human experience management (HXM) reflects the next evolution of HCM solutions, with the employee experience at the center of HR processes. It\u2019s time to move beyond the traditional way of thinking with human capital management (HCM), which focuses on facilitating transactions and pushing top-down HR processes.  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