[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/27\/rpa-technology\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/27\/rpa-technology\/","headline":"Have no fear, robotic process automation is here","name":"Have no fear, robotic process automation is here","description":"RPA technology is empowering non-techies to develop software and helping businesses speed their automation efforts.","datePublished":"2021-01-27","dateModified":"2022-03-22","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/abadesi-osunsade\/#Person","name":"Abadesi Osunsade","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/abadesi-osunsade\/","identifier":492,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/787c132c230ebcc4638cb29423005140c76fc7675f606f5d6d9909191c375833?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/787c132c230ebcc4638cb29423005140c76fc7675f606f5d6d9909191c375833?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE107_RPA_HB_2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE107_RPA_HB_2.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/27\/rpa-technology\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/intelligent-enterprise\/","name":"Intelligent Enterprise","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Intelligent_enterprise","http:\/\/www.wikidata.org\/entity\/Q6044119"]}],"wordCount":793,"keywords":["Automation","Robotic Process Automation | RPA"],"articleBody":"The promise of automation is helping businesses worldwide eliminate mundane everyday tasks that keep people from more engaging and valuable work. But many have abandoned their automation dreams at the thought of coding their first proof of concept. Today, RPA technology is helping people stay on track.A growing number of companies are embracing the emerging trend of low-code and no-code development, which empowers non-technical workers to take advantage of robotic process automation (RPA).\u201cRPA really captures the imagination because it has capabilities such as low-code,\u201d Sarah Burnett, Head of Technology Immersion at Emergence Partners, said. \u201cIt\u2019s all about making code development easy and fast, and having modular model-based developments. And particularly with the advent of RPA, we\u2019re seeing this concept of \u2018citizen developers,\u2019 making it easy for non-techie folks to develop software.\u201dTo learn more, I sat down with Burnett and Darwin Deano, Principal and CTO for U.S. enterprise performance and SAP businesses at Deloitte. In a recent interview, we discussed the power of the low-code to no-code movement and how RPA technology is currently being applied through hyperautomation.You can watch our conversation in the second episode of this new LinkedIn Live series \u201cCXO Corner”.RPA technology: Empowering new and untrained developersAs more and more businesses embrace low-code and no-code development, they\u2019ve discovered the added benefit of reusing their code. Deano said that CTOs and other leaders across the organization have a lot to gain by understanding this value.By reusing existing code with RPA technology, companies can:1. Save time and effort related to their automation projects2. Get new bots up and running faster3. Empower employees with little-to-no coding know-how to build bots themselvesLow-code and no-code development are also helping businesses to embrace hyperautomation, another trend picking up speed in the automation space. Burnett described hyperautomation as taking automation to the next level and said it\u2019s automating business processes that hadn\u2019t been extensively automated in the past.      How robotic process automation became an unsung hero amid uncertainty                Robotic process automation is changing business for the better. Discover RPA benefits like cost-saving, increased productivity, and better CX.      Deano said it comes down to reducing the burden on people by automating and making things that exist today faster.“For example, we achieved greater than 90% reduction in processing time for manufacturing stock deficit errors,\u201d Deano said. \u201cThat\u2019s a great example of automating what currently exists. But what we advocate is taking it to the next level. Balancing efficiency and value to realize the future of work. Using automation to rearchitect work and unleash the full human potential.\u201dAttended and unattended automation\u00a0As more employees begin to dip their toes into the waters of automation, they need to understand the difference between two primary types of automation: attended and unattended. Attended automation is typically run on an employee\u2019s desktop and activated by an employee when the bot is needed. For example: If a contact center agent needs to update customer data, she can activate a bot that will make those updates and then propagate that change across multiple systems.\u201cSo, a robot can take that piece of data and take it to multiple systems,\u201d Burnett said. \u201cThat piece of intelligence can be coming from a chatbot, for example. This is where it really becomes hyperautomation, where you\u2019re mixing different kinds of complementary technologies to achieve end-to-end automation.\u201dWorkers can use unattended automation to run bots on a schedule. Unattended automation is useful for data entry and data manipulation scenarios, as well as data cleansing.Burnett expects the adoption of automation to continue to increase. Soon, we will see a shift to increasing use of attended automation at employees\u2019 desktops, but this will take a significant amount of employee empowerment, which she described as \u201chand-holding and governance.\u201dThe value of failure Every automation journey will begin with many proof-of-concept projects, and they won\u2019t all succeed. Burnett and Deano emphasized the value of failure just as much as the value of success.\u201cYou should learn from any failure and build up your knowledge and experience to build up to the next bigger, better thing. Leadership is really important and having that mind-set of, \u2018Go for it, scale it, get it right,\u2019 lead by an automation champion,\u201d she said.\u201cThere is comfort in the familiar. We need to fight that,\u201d Deano said. \u201cIn the world of disposable servers and reusable code, in the world of intelligence and automation, it takes courage to embrace what\u2019s possible, to recognize that the processes, the architectures that exist today \u2013 a lot of them haven\u2019t fundamentally changed in the last 30 years.\u201dTo hear the full conversation, visit us on\u00a0LinkedIn.  Learn more about how RPA streamlines business operations HERE."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2021","item":"https:\/\/www.the-future-of-commerce.com\/2021\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"01","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/01\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"27","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/01\/\/27\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Have no fear, robotic process automation is here","item":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/27\/rpa-technology\/#breadcrumbitem"}]}]