[[{"@context":"http:\/\/schema.org","@type":"Answer","name":"What is a Chief Data Officer?","text":"The Chief Data Officer (CDO) is a c-level executive responsible for managing the strategy, quality and governance of data, interpreting data, and leveraging value from data as a business asset. They are responsible for getting the most business value out of the company\u2019s data.","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Answer1"},{"@context":"http:\/\/schema.org","@type":"Answer","name":"What does a Chief Data Officer do?","text":"<p>A Chief Data Officer (CDO) is responsible for using the company's data to meet the broader business goals, this includes:<\/p> <ol> <li>Developing and managing a data strategy<\/li> <li>Implementing data governance (rules, practices, and processes for how the company collects, keeps, and uses its data)<\/li> <li>Interpreting the data to drive business decisions<\/li> <li>Ensuring all sensitive data is safe and the company is adhering to data regulations (such as GDPR, etc)<\/li> <\/ol>","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Answer2"},{"@context":"http:\/\/schema.org","@type":"BlogPosting","publisher":{"@type":"Organization","sameAs":["https:\/\/podcasts.apple.com\/us\/podcast\/a-call-for-a-better-experience\/id1479742201","https:\/\/twitter.com\/FutureOfCEC","https:\/\/www.the-future-of-commerce.com\/feed\/","https:\/\/www.linkedin.com\/groups\/4844282"],"contactPoint":"https:\/\/www.the-future-of-commerce.com\/#ContactPoint","legalName":"The Future of Commerce","parentOrganization":"https:\/\/www.sap.com\/index.html#Organization","numberOfEmployees":"https:\/\/www.the-future-of-commerce.com\/#QuantitativeValue","logo":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg","height":"96","width":"293","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg"},"address":{"@type":"PostalAddress","name":"The Future of Commerce","addressCountry":"https:\/\/www.the-future-of-commerce.com\/#Country","addressLocality":"Newtown Square","addressRegion":"PA","postalCode":"19073","streetAddress":"3999 West Chester Pike","@id":"https:\/\/www.the-future-of-commerce.com\/#PostalAddress"},"url":"https:\/\/www.the-future-of-commerce.com\/","alternateName":"The Future of Commerce and Customer Engagement","additionalType":"news media","name":"The Future of Commerce","description":"News, information, and analysis on the future of commerce, including e-commerce, customer engagement, B2B, B2C, DTC, supply chain, sustainability, and purpose.","@id":"https:\/\/www.the-future-of-commerce.com\/"},"about":["https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#About","Intelligent Enterprise",{"@type":"Thing","name":"Customer Data Platform (CDP)","@id":"https:\/\/www.wikidata.org\/wiki\/Q48997925"},{"@type":"Thing","name":"Customer data platform","@id":"https:\/\/en.wikipedia.org\/wiki\/Customer_data_platform"},{"@type":"Thing","name":"Customer Data","@id":"https:\/\/www.wikidata.org\/wiki\/Q56278300"},{"@type":"Thing","name":"Chief Data Officer","@id":"https:\/\/en.wikipedia.org\/wiki\/Chief_data_officer"},{"@type":"Thing","name":"Chief Data Officer (CDO)","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Thing"},{"@type":"Thing","name":"chief data officer","@id":"https:\/\/www.wikidata.org\/wiki\/Q432549"}],"datePublished":"2021-03-11","abstract":"Companies have become increasingly data-driven. Technology has opened the door to boundless data tracking, and that data is now being used to drive everything from product innovation to employee engagement. Since data is playing a bigger role in determining a company\u2019s overall strategy and business success, it\u2019s no surprise that we\u2019ve seen a surge in the number of companies introducing Chief Data Officers (CDOs) to their executive teams.   The first CDO was appointed in 2002 at Capital One. A decade later, only 12% of major companies reported having a CDO role, and in 2019, it was up to 67.9%. ","url":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/","description":"In an increasingly data-driven world, a Chief Data Officer is mission-critical, since organizations will need someone to bridge the gap between data and business outcomes if they want to succeed.","keywords":["Chief Data Officer | CDO","Digital Transformation","Data","Digital Marketing","https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#BlogPosting#3"],"articleBody":"What is a Chief Data Officer (CDO)? How does their role differ from that of a Chief Information Officer (CIO) or Chief Analytics Officer (CAO)?Companies have become increasingly data-driven. Technology has opened the door to boundless data tracking, and that data is now being used to drive everything from product innovation to employee engagement. Since data is playing a bigger role in determining a company\u2019s overall strategy and business success, it\u2019s no surprise that we\u2019ve seen a surge in the number of companies introducing Chief Data Officers (CDOs) to their executive teams.\u00a0The first CDO was appointed in 2002 at Capital One. A decade later, only 12% of major companies reported having a CDO role, and in 2019, it was up to 67.9%.\u00a0But what does a CDO do? And where should they sit in your organization?What is a Chief Data Officer: CDO DefinedThe Chief Data Officer (CDO) is a c-level executive responsible for managing the strategy, quality and governance of data, interpreting data, and leveraging value from data as a business asset. They are responsible for getting the most business value out of the company\u2019s data.What that includes will vary depending on what the business is and how it makes money. For example, the CDO for a social networking site whose business model is based around monetizing customer data will have different goals and tools than their counterpart at a bank or medical center.\u00a0What does a Chief Data Officer do?A Chief Data Officer (CDO) is responsible for using the company\u2019s data to meet the broader business goals. That includes:Developing and managing a data strategyImplementing data governance (rules, practices, and processes for how the company collects, keeps, and uses its data)Interpreting the data to drive business decisionsEnsuring all sensitive data is safe and the company is adhering to data regulations (such as GDPR, etc)In the wake of COVID-19, the Chief Data Officer role quickly evolved, as data-driven digital transformation went from being high-priority to mission-critical. Companies must use customer, employee, and market data to make shrewd strategic business decisions.\u00a0Chief Data Officer O vs. Chief Information OfficerChief Information Officers (CIOs) are responsible for selecting, implementing, and managing the technology systems within their company to help it run at its best.While some people think CDOs should report to the CIO, many others see the two roles operating best as partners, with the CIO being in charge of the technology infrastructure, and the CDO being in charge of tying the data and insights collected by the infrastructure back to the business priorities.Chief Data Officer\u00a0 vs. Chief Digital OfficerChief Digital Officers came on the scene in the early 2000s. They are responsible for driving digital innovation in the business \u2013 either running the digital side of a company or leading the charge in digital transformation. Gartner predicts that by 2023, 50% of chief digital officers who don\u2019t have a chief data officer counterpart will need to assume the responsibilities of that role in order to succeed.CDO vs. Chief Analytics OfficerThe difference between a Chief Data Officer and Chief Analytics Officer depends entirely on who you ask and the nature of the company. For some, the CDO role is a natural evolution of the CAO, who traditionally has been responsible for data analysis and business intelligence. But some organizations still delineate between the two, having the CDO focus on higher-level business objectives based on the insights driven by the CAO.      Three ways CDP solutions earn brand trust and loyalty                CDP solutions are solving today\u2019s toughest business challenges when it comes to customer trust. Learn a customer data platform boosts brand loyalty.      Chief Data Officer: The role by any other name will still be here to stayWe often talk about how the breakneck pace of innovation is constantly changing the rules of business, so it\u2019s no surprise that we\u2019ve seen a bit of a C-suite shuffle over the past decade when it comes to identifying the exact structure of leadership roles.\u00a0Just as data is used differently in every business, the role of the Chief Data Officer will look different too.But the fact is, businesses will continue to be data-driven from here on out. So whatever name the role has, and wherever it fits on the org chart, organizations will need someone to bridge the gap between data and business outcomes if they want to succeed.  What are the data privacy issues keeping execs awake at night?We\u2019ve got them \u2013 and the solutions \u2013 HERE.","dateModified":"2022-12-05","wordCount":761,"name":"What is a Chief Data Officer? CDO, defined","headline":"What is a Chief Data Officer? CDO, defined","image":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP008_CDO_HB-1200x370.jpg","height":"370","width":"1200","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP008_CDO_HB-1200x370.jpg"},"subjectOf":{"@type":"FAQPage","url":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/","name":"What is a Chief Data Officer","about":["https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#About",{"@id":"https:\/\/en.wikipedia.org\/wiki\/Chief_data_officer"},{"@id":"https:\/\/www.wikidata.org\/wiki\/Q432549"},{"@id":"https:\/\/www.wikidata.org\/wiki\/Q56278300"}],"mainEntity":[{"@type":"Question","name":"What is a Chief Data Officer?","acceptedAnswer":{"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Answer1"},"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Question1"},{"@type":"Question","name":"What does a Chief Data Officer do?","acceptedAnswer":{"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Answer2"},"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#Question2"}],"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#FAQPage"},"author":{"@type":"Person","image":{"@type":"ImageObject","url":"https:\/\/secure.gravatar.com\/avatar\/283f827308e9964415916a9beba427c6?s=96&d=mm&r=g","height":96,"width":96,"@id":"https:\/\/secure.gravatar.com\/avatar\/283f827308e9964415916a9beba427c6?s=96&d=mm&r=g"},"url":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/","name":"Emily Morrow","identifier":216,"@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/emily-kelly\/#Person"},"@id":"https:\/\/www.the-future-of-commerce.com\/2021\/03\/11\/what-is-a-chief-data-officer-cdo\/#BlogPosting"}],{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2021","item":"https:\/\/www.the-future-of-commerce.com\/2021\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"03","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/03\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"11","item":"https:\/\/www.the-future-of-commerce.com\/2021\/\/03\/\/11\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"What is a Chief Data Officer? 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