[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/11\/sap-cx-live-2021-e-commerce-sessions-b2b-b2c\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/11\/sap-cx-live-2021-e-commerce-sessions-b2b-b2c\/","headline":"Click into the future: SAP CX LIVE e-commerce sessions","name":"Click into the future: SAP CX LIVE e-commerce sessions","description":"At #SAPCXLIVE, learn about the trends driving the future of e-commerce. Beat the competition and win customers for life with fast, flexible e-commerce.","datePublished":"2021-10-11","dateModified":"2022-03-16","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/#Person","name":"Jenn Vande Zande","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/","identifier":229,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/SAP-CX-LIVE-2021-e-commerce-sessions-ftr.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/10\/SAP-CX-LIVE-2021-e-commerce-sessions-ftr.png","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2021\/10\/11\/sap-cx-live-2021-e-commerce-sessions-b2b-b2c\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sap-customer-experience-live\/commerce-live\/","name":"Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Commerce","http:\/\/www.wikidata.org\/entity\/Q26643"]},"Direct to consumer: D2C",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/e-commerce\/","name":"E-Commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/E-commerce","http:\/\/www.wikidata.org\/entity\/Q484847"]},"Event Highlights",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/e-commerce-solution\/headless-commerce\/","name":"Headless commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Headless_commerce","http:\/\/www.wikidata.org\/entity\/Q106254305"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/e-commerce-solution\/m-commerce-mobile-commerce\/","name":"M-commerce: Mobile commerce","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Mobile_commerce"]},"Retail Trends, Data, News","SAP Customer Experience LIVE"],"wordCount":653,"keywords":["B2B E-commerce","B2C E-commerce","E-commerce","Headless Commerce"],"articleBody":"E-commerce soared when COVID made it indispensable in our daily lives. While shoppers are making their way back to stores as economies slowly recover, e-commerce remains on a fast track. Whether you sell to consumers or businesses, there’s no going back. Buyers expect fast and easy e-commerce, and you have to deliver \u2013 and we’re discussing that topic via incredible live discussions at SAP CX LIVE 2021.From mobile commerce and omnichannel to\u00a0 headless commerce and hyper-personalization, there’s a lot to keep up with. At SAP Customer Experience LIVE: Unplugged, we’ll explore all the hot e-commerce trends you need to know. You’ll hear from leading brands about best practices that keep customers coming back for more, and get practical guidance to make your e-commerce shine.      SAP Customer Experience LIVE 2021: Unplugged. Zoned in. Pets welcome.                Get to the heart of what matters for your business. SAP Customer Experience LIVE cuts through the noise with the strategies, tools, and real-life success stories needed to deliver industrial grade CX.      Join us for everything e-commerce at SAP CX LIVE 2021Wrap your head around these mind-blowing e-commerce stats:In 2010, global e-commerce sales totaled $572 billion (US dollars). In 2020, total retail e-commerce sales totaled $4.2 trillion.In the second quarter of 2020, e-commerce grew nearly 44% year over year, shattering the recordE-commerce retail revenue is expected to grow to 5.4 trillion dollars by next yearAs e-commerce continues to surge, buyer expectations are growing. At #SAPCXLIVE, hear from industry experts and top executives on how brands can beat the competition with fast, flexible, and mobile e-commerce. Join interactive discussions and see demos to discover what’s ahead in the amazing world of e-commerce.Ready, set, go: E-commerce trends and tipsAs e-commerce and online selling continue to flourish, how do you make sure you’re prepared? Join this live discussion with industry experts from brilliant brands to learn the online-selling trends and techniques that are driving the future of commerce.EMEA Track12:35-12:55 BSTREGISTER HEREAmericas Track12:35-12:55 PDTREGISTER HEREAwesomeness in action: Sell everywhere, anytimeDiscover the key capabilities of the SAP Commerce Cloud solution in this demo. Hear from SAP experts about end-to-end business processes and integrations, microservices, headless commerce, and decoupled storefronts of project \u201cSpartacus.\u201dEMEA Track1:15-1:35 BSTREGISTER HEREAmericas Track1:15-1:35 PDTREGISTER HEREB2Boom: B2B regains controlYour buying experience should be simple, even if your products aren\u2019t. In this live discussion, discover how simplifying your business and buying processes can help your B2B profits boom. Hear firsthand experiences from leading industry experts and brands on how they used modern technologies to rise above the competition.EMEA Track1:35-1:55 BSTREGISTER HEREAmericas Track1:35-1:55 PDTREGISTER HEREMyth-busting e-commerce platformsLearn from experts about the pros and cons of strategies such as deployment models, headless commerce, and extensibility to understand what the right approach for your business would be. Find out how you can roll out new revenue streams and customized multisite, multi-brand, and multi-country sites quickly and cost-efficiently.EMEA Track12:55-1:15 BSTREGISTER HEREAmericas Track12:55-1:15 PDTREGISTER HERETurn shoppers into brand advocatesIn this live discussion, hear from industry experts and leading brands about how to successfully execute hyper-personalized, commerce-everywhere strategies that intrigue shoppers and turn customers into loyal advocates. You’ll discover how to be ready for Black Friday every day.EMEA Track1:35-1:55 BSTREGISTER HEREAmericas Track1:35-1:55 PDTREGISTER HERESpeed your direct-to-consumer business\u00a0See how SAP’s next-generation commerce solution for small and midsize B2C organizations, SAP Commerce Cloud, enables you to accelerate your move to a direct-to-consumer model. You’ll learn how to build exceptional, mobile-first customer experiences with built-in AI capabilities.EMEA Track1:55-2:15 BSTREGISTER HEREAmericas Track1:55-2:15 PDTREGISTER HERE  What happens in Vegas …\u00a0creates connections + drives results.Join hundreds of customer experience experts at CX Connect Oct. 6-8. 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