[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/25\/learning-transformation-people-centric-workplace-change\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/25\/learning-transformation-people-centric-workplace-change\/","headline":"Learning transformation: A people-centric approach to workplace change","name":"Learning transformation: A people-centric approach to workplace change","description":"HR leaders are shifting from incremental training to a sustained culture of learning that brings people ahead, together.","datePublished":"2022-01-25","dateModified":"2024-10-28","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/ursula-ringham\/#Person","name":"Ursula Ringham","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/ursula-ringham\/","identifier":454,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/48b85ffe9bf7aee0ae216ed08e0bebc6102eb1455504da660666a93d26da19e2?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/48b85ffe9bf7aee0ae216ed08e0bebc6102eb1455504da660666a93d26da19e2?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/01\/Transformation_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/01\/Transformation_1200x375.jpg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/25\/learning-transformation-people-centric-workplace-change\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/employee-engagement\/","name":"Employee Engagement","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Employee_engagement","http:\/\/www.wikidata.org\/entity\/Q14937678"]},"Employee Experience & Engagement","HXM: Human Experience Management","HXM: Human Experience Management"],"wordCount":809,"keywords":["Employee Development","HR Trends"],"articleBody":"As people and technology evolve, our outdated views of the relationship between the two require an update. Enter learning transformation, an approach that puts people at the center of advancement.Imagine the power of change that does not happen against the grain, but instead invites participation in a way that changes the entire workforce, one person at a time. Learning transformation is the concept of shifting from incremental training to a sustained culture of learning that brings people ahead together.      Employee development: Fostering curiosity, growth, personalized paths                HR leaders provide insight into the best way to manage employee development in order to foster an effective and happy workforce.      The human side of transformation is fuel for changeWhen you think about changes happening across an organization, do you envision a light switch? Or do you see something that might be a bit closer to turning a battleship?The truth is probably somewhere in between. People in charge of human resources discover that change happens in more effective and enduring ways by strategically connecting people with purpose and allowing room for experimentation and discovery.Natal Dank, an HR pioneer, author, and co-founder of PXO Culture, describes what she does as \u201cdisrupting HR for the benefit of humans.\u201d Dank focuses on helping HR and culture teams co-create change and build human-centric solutions with their people.\u201cIn the end, people have to be able to experiment and get comfortable with that change. A community can help because experimentation is when the change curve can change,\u201d says Dank about the role of people management in any scenario involving change.      HXM: It’s about the people who power a business\u00a0to success                Human Experience Management (HXM) provides the tools and technology to enable the personal employee experiences\u202fthat drive business results.      What is the curve change of learning transformation?The curve change is the range of emotions people have when presented with change.Vali Maria Bluma, Transformation Office Lead Operations Excellence for Evonik, says, \u201cThe range and arrival of emotions on the curve change aren\u2019t necessarily sequential. These are people\u2019s feelings.\u201dHere are reactions that you can expect:Rumors and initial interest\u2014\u201cI heard something is going on in systems.\u201dShock\u2014\u201cI cannot believe they are tearing down everything we know!\u201dDenial\u2014\u201cIt\u2019ll never stick. I\u2019m going status quo.\u201dAnger\u2014\u201cThey don\u2019t understand what this will do to us. It\u2019s unreal!\u201dBargaining\u2014\u201cOk, I understand the value, but if we could stagger implementation\u2026.\u201dAdaption\u2014\u201cI mean, the current approach has been clunky. But, on the other hand, maybe there\u2019s merit.\u201dExperiment\u2014\u201cI\u2019m going to apply some of these processes to my plan and gauge things.\u201dAcceptance\u2014\u201cI\u2019m looking forward to rolling up my sleeves and familiarizing myself with it.\u201dCommitment\u2014\u201cWrapping this into strategies for the second quarter will allow me to plot out third-quarter tactics.\u201dBluma advises that learning transformation takes dedication: \u201cIt is a long process that takes time to build and sustain.\u201dShe encourages people to plan for up to two years before making a conversion. During that time, establish feedback channels and tap change agents from within the organization to help communicate with employees and influence them.What does the future of employee development look like?Find out how HR leaders are preparing for the human side of transformation. Register for the webcast.Understanding people\u2019s emotions to address themA human-centric approach acknowledges and honors people\u2019s ways of processing change.To be clear, that doesn\u2019t mean bending to the will of every voice; what it means is hearing them, giving them space, and providing responses. It\u2019s essential to understand what sparks each emotion.Job security– Does this change mean my position is at risk?Financial implications– Is my paycheck going to take a hit?Environment-Are these changes going to kill our culture?Responsibility– Will I have less I have to do?Learning curve-Am I going to be able to do this? Will I get proper training?People management allows employees to come along and participate in upskilling that prepares them for the future. Throughout the process, the participants in the network of change build trust and mutual understanding.      Employee well-being and productivity: Striking a balance                More paid time off, free mental health counseling, and regular check-ins via surveys: The focus on employee well-being has never been better - or more important.      Who needs learning transformation?The reality is that anyone operating a business needs to, at the very least, be aware of the existence of learning transformation.The ability to adapt and forecast why it is crucial offers security against the unexpected. A workforce that has been educated and feels heard has a greater capacity to pivot and stretch in the future.  HR, better.Employees, happier.Businesses, healthier.It’s time to modernize the employee experience. "},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2022","item":"https:\/\/www.the-future-of-commerce.com\/2022\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"01","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/01\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"25","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/01\/\/25\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"Learning transformation: A people-centric approach to workplace change","item":"https:\/\/www.the-future-of-commerce.com\/2022\/01\/25\/learning-transformation-people-centric-workplace-change\/#breadcrumbitem"}]}]