[{"@context":"https:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/21\/cx-at-sap-sapphire-in-orlando\/#BlogPosting","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/21\/cx-at-sap-sapphire-in-orlando\/","headline":"The band is getting back together: CX at SAP Sapphire in Orlando","name":"The band is getting back together: CX at SAP Sapphire in Orlando","description":"Here comes the sun: Discover the future of CX May 10-12, 2022 in Orlando, Florida, at SAP Sapphire & ASUG Accelerate. ","datePublished":"2022-04-21","dateModified":"2024-10-31","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/#Person","name":"Jenn Vande Zande","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/","identifier":229,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/05\/CX-at-Sapphire-Orlando-2022-ftr.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/05\/CX-at-Sapphire-Orlando-2022-ftr.jpeg","height":375,"width":1200},"url":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/21\/cx-at-sap-sapphire-in-orlando\/","about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/customer-experience-general\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sap-sapphire-general\/customer-experience-sapphire\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Event Highlights","SAP Sapphire"],"wordCount":715,"keywords":["Sapphire"],"articleBody":"\ud83c\udfb6 It was rare, I was there \ud83c\udfb6Remember people?Inspiration?Having conversations without hearing or asking, “can everyone see my screen?”Feeling energized, buzzing with ideas, possibility, and hope for the future?We do \u2013 which is why we’re so excited to start people-ing again in Orlando, Florida at SAP Sapphire & ASUG Accelerate May 10-12, 2022.\ud83c\udfb6 We will rock you \ud83c\udfb6The top brands in the world partner with SAP to run at their best. In Orlando, join SAP Customer Experience customers, partners, industry leaders, analysts, and peers to:Hear real-life examples of transformationDiscover how to unlock data across the enterpriseLearn how to make each customer feel like your only customer\u201cAttending Sapphire in the past was extremely beneficial to Moen. Hearing from other SAP customers about their strategies, best practices, and business impact really helped us in preparing our own plans. The fact that we got so much out of Sapphire in the past is one of the reasons I am gladly speaking this year.\u201d\u2013 Gina Carlson, Vice President, Fortune Brands Global Plumbing Group (Moen)\ud83c\udfb6 Total eclipse of the heart \ud83c\udfb6: Turn around, enterpriseCustomers are the heart of our business. Learn how they’re thriving with CX solutions.Hear our customers tell their stories of how they deliver outstanding experiences to keep pace with the changing consumer \u2013 and ahead of the competition:Levi\u2019s:Innovation isn’t new to this legendary fashion brand. Discover how Levi\u2019s used the latest e-commerce and personalization trends to better serve customers and grow revenue nearly 60% on all digital channels over two years, and how they plan to stay relevant for upcoming generations.REGISTER HEREDisney Theatrical Group:The last couple of years created huge challenges for marketers in the live entertainment industry, from a desire to stay relevant during a complete shutdown to a need to completely reboot sales. Learn how Disney on Broadway adapted its marketing and delivery strategies to keep audiences connected and meet revenue goals.REGISTER HEREMerck Animal Health:In under 18 months, Merck Animal Health launched an e-commerce business spanning multiple business models and geographies. Now, it gets critical medication from production centers to animals in days. Hear how using the SAP Commerce Cloud solution streamlined operations to deliver consumer-grade experiences to pharmacy and veterinary customers.REGISTER HEREMoen:A stellar reputation doesn’t come easily, and requires ongoing dedication to the customer. Learn how Moen Inc. is using the SAP Service Cloud solution to connect customer service with sales, marketing, and e-commerce to build customer loyalty and drive sales.REGISTER HEREHershey\u2019s:Discover Hershey\u2019s recipe for a successful customer experience transformation. Learn about the reasons and benefits of its migration to the SAP Commerce Cloud solution and how it’s achieving wholistic B2B success.REGISTER HEREFerrara Candy:During our CX Keynote session, you\u2019ll learn how exceptional CX is built from customer and data insights across the enterprise. Hear first-hand from Ferrara Candy how they\u2019ve reimagined their customer data foundation and translated that into personalized, connected experiences across channels.REGISTER HEREDive into all the CX sessions available at SAP Sapphire & ASUG Accelerate HERE.\u00a0      Rock customer engagement: Solve marketing stressors at SAP Sapphire                At SAP Sapphire, marketing and IT leaders can discover trends, best practices, and practical tips to solve their biggest challenges.      \ud83c\udfb6 If you’ve got a problem, yo I’ll solve it \ud83c\udfb6: Solutions for your unique business challengesReady to solve the problems keeping you awake at night? Meet with experts for hands-on demonstrations and discussions that reveal solutions and opportunities.SAP Customer Experience helps companies build rewarding customer relationships that power enterprises.Join us in Orlando to learn about:360\u00b0 insights to identify, convert, and retain the right customersFlexibility and built-in best practices to accelerate time to marketOmnichannel engagement to meet customers on their terms \u2013 whether you\u2019re B2B, B2C, or D2CEnd-to-end\u0007supply\u0007chain\u0007visibility\u0007to\u0007drive\u0007profitable,\u0007data-driven decisionsIntegrated analytics to measure performance against KPIs and optimize outcomesUltimate scalability across channels, geographies, and languages to future-proof your growthOur curated keynotes, tracks, and conversations have been designed to help you plan, navigate, and flourish as you reinvent how you run your business.  Ready, set, transform.Join us for SAP Sapphire in Orlando, Madrid, or online."},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2022","item":"https:\/\/www.the-future-of-commerce.com\/2022\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"04","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/04\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"21","item":"https:\/\/www.the-future-of-commerce.com\/2022\/\/04\/\/21\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"The band is getting back together: CX at SAP Sapphire in Orlando","item":"https:\/\/www.the-future-of-commerce.com\/2022\/04\/21\/cx-at-sap-sapphire-in-orlando\/#breadcrumbitem"}]}]