[{"@context":"http:\/\/schema.org","@type":"BlogPosting","publisher":{"@type":"Organization","sameAs":["https:\/\/www.the-future-of-commerce.com\/feed\/","https:\/\/www.linkedin.com\/groups\/4844282","https:\/\/podcasts.apple.com\/us\/podcast\/a-call-for-a-better-experience\/id1479742201","https:\/\/twitter.com\/FutureOfCEC"],"contactPoint":"https:\/\/www.the-future-of-commerce.com\/#ContactPoint","legalName":"The Future of Commerce","parentOrganization":"https:\/\/www.sap.com\/index.html#Organization","numberOfEmployees":"https:\/\/www.the-future-of-commerce.com\/#QuantitativeValue","logo":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg","height":"96","width":"293","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/themes\/hybris_foc\/assets\/images\/layout\/logo-foc-2x.svg"},"address":{"@type":"PostalAddress","name":"The Future of Commerce","addressCountry":"https:\/\/www.the-future-of-commerce.com\/#Country","addressLocality":"Newtown Square","addressRegion":"PA","postalCode":"19073","streetAddress":"3999 West Chester Pike","@id":"https:\/\/www.the-future-of-commerce.com\/#PostalAddress"},"url":"https:\/\/www.the-future-of-commerce.com\/","alternateName":"The Future of Commerce and Customer Engagement","additionalType":"news media","name":"The Future of Commerce","description":"News, information, and analysis on the future of commerce, including e-commerce, customer engagement, B2B, B2C, DTC, supply chain, sustainability, and purpose.","@id":"https:\/\/www.the-future-of-commerce.com\/"},"keywords":["Retail","Future of Retail"],"datePublished":"2025-05-27","wordCount":867,"dateModified":"2025-05-28","about":["https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/retail-innovation\/#About",{"@type":"Thing","name":"Commerce","@id":"https:\/\/en.wikipedia.org\/wiki\/Commerce#Thing"},{"@type":"Thing","name":"omnichannel (Q16999365)","@id":"https:\/\/www.wikidata.org\/wiki\/Q16999365#Thing"},{"@type":"Thing","name":"Final good","@id":"https:\/\/en.wikipedia.org\/wiki\/Final_good#Thing"},{"@type":"Thing","name":"Customer experience","@id":"https:\/\/en.wikipedia.org\/wiki\/Customer_experience"},{"@type":"Thing","name":"Retail","@id":"https:\/\/en.wikipedia.org\/wiki\/Retail#Thing"},{"@type":"Thing","name":"Sustainability","@id":"https:\/\/en.wikipedia.org\/wiki\/Sustainability#Thing"},{"@type":"Thing","name":"Artificial Intelligence","@id":"https:\/\/en.wikipedia.org\/wiki\/Artificial_intelligence#Thing"}],"url":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/retail-innovation\/","name":"The new rules of retail: Innovate now or be left behind","headline":"The new rules of retail: Innovate now or be left behind","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/retail-innovation\/","description":"Customers are more demanding than ever, supply chains are under pressure, and innovation cycles are accelerating. But amidst all the disruption, there\u2019s opportunity\u2014if retailers are ready to adapt.","author":{"@type":"Person","image":[{"@type":"ImageObject","url":"https:\/\/secure.gravatar.com\/avatar\/3f24cc8281e0f64cb742cffa23fb65dbe1beec9a6f5732385c75605f245879dc?s=96&d=mm&r=g","height":96,"width":96,"@id":"https:\/\/secure.gravatar.com\/avatar\/3f24cc8281e0f64cb742cffa23fb65dbe1beec9a6f5732385c75605f245879dc?s=96&d=mm&r=g"},{"@type":"ImageObject","url":"https:\/\/secure.gravatar.com\/avatar\/cf12edbeb3721605e6b4cb22d822aee7?s=96&d=mm&r=g","height":96,"width":96,"@id":"https:\/\/secure.gravatar.com\/avatar\/cf12edbeb3721605e6b4cb22d822aee7?s=96&d=mm&r=g"}],"url":"https:\/\/www.the-future-of-commerce.com\/contributor\/amanda-spencer\/","name":"Amanda Spencer","identifier":809,"@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/amanda-spencer\/#Person"},"image":{"@type":"ImageObject","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Real-customers-engaged-with-brand_FTR.jpg","height":375,"width":1200,"@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Real-customers-engaged-with-brand_FTR.jpg"},"@id":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/retail-innovation\/#BlogPosting"},{"@context":"https:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"2025","item":"https:\/\/www.the-future-of-commerce.com\/2025\/#breadcrumbitem"},{"@type":"ListItem","position":2,"name":"05","item":"https:\/\/www.the-future-of-commerce.com\/2025\/\/05\/#breadcrumbitem"},{"@type":"ListItem","position":3,"name":"27","item":"https:\/\/www.the-future-of-commerce.com\/2025\/\/05\/\/27\/#breadcrumbitem"},{"@type":"ListItem","position":4,"name":"The new rules of retail: Innovate now or be left behind","item":"https:\/\/www.the-future-of-commerce.com\/2025\/05\/27\/retail-innovation\/#breadcrumbitem"}]}]