Posts for “2021”
308 ResultsRelevance
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05.09.2021Let’s get together: Join us at SAPPHIRE NOW in 2021Commerce, Intelligent Enterprise
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12.31.2021Out of this world: Our most-viewed posts of 2021Purpose, Thought Leadership, Thought Leadership
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12.08.2020Power Up: Expert Tips to Supercharge Your CX in 2021Customer Experience, Customer Experience
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12.23.2021Editor’s picks: The best of what made us think, laugh, and cry in 2021Content Marketing, Diversity and Inclusion, Gender Equality, Marketing, Purpose, Real Talk: Mental Health, Well-Being, and Laughter, Thought Leadership
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12.02.2021BOOM! 2021 holiday e-commerce stats: +481% GMV, 110% YOY growthB2C Commerce, Commerce, Commerce, Commerce Cloud, Customer Journey, E-Commerce, E-Commerce, Retail, Retail Trends, Data, News, Trends
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04.01.2021Tendências de atendimento ao cliente em 2021: Dobrando a aposta, pós-pandemiaBrasil, Experiência do Cliente / Customer Experience
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12.30.20205 CPG retail trends that will define the industry in 2021B2C Commerce, Commerce, Commerce, COVID-19 and Business, CPG, Customer Engagement, Direct to consumer: D2C, E-Commerce, Retail Trends, Data, News, Trends
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05.26.2021CX at SAPPHIRE NOW 2021: A preview of what’s aheadCustomer Experience, Customer Experience
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02.05.2021Tendencias de Servicio al Cliente de 2021: Duplicación, PospandémicaEl Futuro de la Experiencia del Cliente, Servicio al Cliente
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12.10.2020Retail 2021: Strategies for picking up the pieces after COVIDCommerce, E-Commerce, E-Commerce, Marketing, Retail, Retail Trends, Data, News, Trends
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12.03.20202021 customer service trends: Doubling down, post-pandemicCommerce, COVID-19 and Business, Customer Experience, Customer Journey, Customer Service, E-Commerce, Intelligent Enterprise, Omnichannel Commerce, Revenue, Service, Service
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11.30.20202021 HR trends: The future of human resources, humanizedCommerce, COVID-19 and Business, Customer Experience, Employee Engagement, HXM: Human Experience Management, HXM: Human Experience Management, Intelligent Enterprise, The Future of Human Resources, Trends
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12.16.2020E-commerce product visuals: 4 trends for beautiful CX in 2021B2B Commerce, B2C Commerce, Commerce, Commerce, Commerce Platforms + Software, Marketing, Mobile Commerce, Sales, Trends
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09.01.2021Black Friday 2021 trends: What retailers can expectB2C Commerce, Commerce, Retail Trends, Data, News, Trends
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08.04.20212021 holiday shopping season: 4 ways retailers can prepareB2C Commerce, Commerce, E-Commerce, Retail Trends, Data, News, Trends
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12.08.20202021 wholesale supply chain trends: COVID resets prioritiesB2B Commerce, Commerce, Commerce + e-Commerce, COVID-19 and Business, Customer Experience, Future of Supply Chain, Intelligent Enterprise, Supply Chain, Trends, Wholesale, Wholesale Distribution
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10.07.2021#SAPCXLIVE 2021: Light up revenue with can’t-miss sales sessionsAI, CPQ: Configure, Price, Quote, CRM, Event Highlights, Revenue, Sales, Sales, Sales Success, SAP Customer Experience LIVE
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09.24.2021SAP Customer Experience LIVE 2021: Unplugged. Zoned in. Pets welcome.B2B Commerce, B2C Commerce, Customer Experience, E-Commerce, Event Highlights, Intelligent Enterprise, Omnichannel Commerce, Sales, Sales Success, SAP Customer Experience LIVE, Sustainability
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03.17.2021In a CX minute: Customer experience trends March 17, 2021Customer Experience, Customer Experience, In a CX Minute
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07.01.2021In a CX minute: Thoughts on customer experience, July 1, 2021Customer Experience, Employee Engagement, In a CX Minute