Posts for “2021”

72 Results
  • 12.08.2020
    Power Up: Expert Tips to Supercharge Your CX in 2021
    12.08.2020 By Stephanie Thum
    By Stephanie Thum
    Customer Experience, Customer Experience
  • 11.18.2020
    Mobile commerce trends 2021: Mobile sales will dominate B2B, B2C, DTC
    11.18.2020 By Lisa James
    By Lisa James
    Commerce, Future of Grocery Retail, Mobile, Sales, Social Media, Trends
  • 12.30.2020
    5 CPG retail trends that will define the industry in 2021
    12.30.2020 By Sharon Goldman
    By Sharon Goldman
    B2C, Commerce, Commerce, Coronavirus and Business, Customer Engagement, E-Commerce, Retail, Trends
  • 12.03.2020
    2021 customer service trends: Doubling down, post-pandemic
    12.03.2020 By Kirsi Tarvainen
    By Kirsi Tarvainen
    Coronavirus and Business, Customer Experience, Customer Journey, Customer Service, E-Commerce, Revenue, Service
  • 12.10.2020
    Retail 2021: Strategies for picking up the pieces after COVID
    12.10.2020 By Tanya van Soest
    By Tanya van Soest
    Commerce, E-Commerce, Marketing, Retail, Retail, Trends
  • 11.30.2020
    2021 HR trends: The future of human resources, humanized
    11.30.2020 By Trish McFarlane
    By Trish McFarlane
    Commerce, Coronavirus and Business, Customer Experience, Employee Engagement, Intelligent Enterprise, Trends
  • 12.16.2020
    E-commerce product visuals: 4 trends for beautiful CX in 2021
    12.16.2020 By Ben Houston
    By Ben Houston
    B2B, B2C, Commerce, Commerce, Marketing, Mobile, Platforms + Software, Sales, Trends
  • 12.08.2020
    2021 wholesale supply chain trends: COVID resets priorities
    12.08.2020 By Paul Pretko
    By Paul Pretko
    B2B, Commerce, Coronavirus and Business, Intelligent Enterprise, Trends, Wholesale Distribution
  • 11.24.2020
    2021 CX retail trends: How to defy the decline of brick-and-mortar
    11.24.2020 By Stephanie Thum
    By Stephanie Thum
    Commerce, Customer Experience, E-Commerce, Future of Grocery Retail, Intelligent Enterprise, Retail, Trends
  • 01.08.2021
    Improving the customer experience in 2021: A CX checklist
    01.08.2021 By Carina Rolley
    By Carina Rolley
    Commerce, Customer Experience, Customer Experience, Customer Service, E-Commerce, Sales
  • 01.12.2021
    Innovation awards 2021: Inspirational stories of success
    01.12.2021 By Sally Eaves
    By Sally Eaves
    Commerce, Customer Experience, Intelligent Enterprise, Sustainability in Business
  • 11.23.2020
    Brand community + customer care: Driving 2021 business trends
    11.23.2020 By Nick Hill
    By Nick Hill
    Commerce, Commerce, Customer Engagement, Customer Experience, Customer Experience, Customer Journey, Customer Service, Marketing, SEO, Trends
  • 09.20.2020
    CIAM: Protegiendo a sus clientes y marca en 2021 y más allá
    09.20.2020 By Tracey Wallace
    By Tracey Wallace
    El Futuro de la Experiencia del Cliente, Experiencia del Cliente
  • 01.07.2021
    How to train a remote sales team for success in the next normal
    01.07.2021 By Tony Kavadas
    By Tony Kavadas
    Customer Journey, Sales, Sales, Sales Success
  • 10.07.2020
    First time running an Amazon store? Here’s what you must know about taxes
    10.07.2020 By Chris Rivera
    By Chris Rivera
    Commerce, Coronavirus and Business, E-Commerce, Revenue
  • 09.18.2020
    Wine DTC e-commerce trends: COVID reshapes the buying experience
    09.18.2020 By Peyush Wali
    By Peyush Wali
    B2C, Commerce, Coronavirus and Business, Customer Experience, E-Commerce, Trends
  • 12.13.2020
    Grow your heart 3 sizes: 2020’s best holiday ads to lift your spirits
    12.13.2020 By Victoria Rochard
    By Victoria Rochard
    B2C, Content Marketing, Coronavirus and Business, Customer Engagement, E-Commerce, Marketing, Marketing, Social Media
  • 10.04.2020
    No, really, you can’t ignore it forever: COVID-19 update
    10.04.2020 By Jenn Vande Zande
    By Jenn Vande Zande
    Coronavirus and Business, Trends
  • 06.15.2017
    Bridging the Renaissance Era and Digital Era with Leonardo da Vinci
    06.15.2017 By Jonathan Becher
    By Jonathan Becher
    Commerce, Intelligent Enterprise, Thought Leadership
  • 10.05.2020
    That was then, this is now: CPG marketing after COVID-19
    10.05.2020 By Javier Flores
    By Javier Flores
    B2B, Commerce, Commerce, Coronavirus and Business, E-Commerce, Future of Grocery Retail, Marketing, Marketing, Omnichannel, Retail, Sustainability in Business