{"@context":"http:\/\/schema.org","@type":"Person","sameAs":"https:\/\/www.linkedin.com\/in\/tomquish\/","description":"VP, Customer Experience  Rightpoint. As the VP, Customer Experience at Rightpoint, Tom Quish is responsible for defining and driving our CX Offerings go-to-market and thought leadership, as well as supporting our clients directly with their CX ambitions. Over his 20+ years in the industry, he has balanced his time between Brand and Experience Design for a variety of clients across OEM, CPG, Retail and Professional Services industries. Tom also co-teaches the EDI course Human Centered Interaction Design and has led a variety of workshops and electives within the MMM program.","name":"Tom Quish","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/tom-quish\/","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/tom-quish\/#Person"}