{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/latinamerica\/#CollectionPage","headline":"El Futuro de la Experiencia del Cliente Category","description":"<p>Liderazgo de pensamiento y an\u00e1lisis sobre temas de negocios, tanto de cara al consumidor como de empresa a empresa, desde ventas, marketing, experiencia del cliente, gesti\u00f3n de datos, servicio al cliente y m\u00e1s.<\/p>\n","url":"https:\/\/www.the-future-of-commerce.com\/latinamerica\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","headline":"\u00bfC\u00f3mo hacer que la web de tu empresa destaque?","url":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","datePublished":"2021-09-06","dateModified":"2024-07-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/09\/06\/como-hacer-que-la-web-de-tu-empresa-destaque\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/#Person","name":"Michel Steiert","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/","identifier":553,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/477b269f781ee0894d433a6acc173bf7a37c41396a7da2f7d775218bdb3716d0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/477b269f781ee0894d433a6acc173bf7a37c41396a7da2f7d775218bdb3716d0?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/DTCFastLane1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/06\/DTCFastLane1200x375.jpg","height":375,"width":1200},"keywords":["Banner Ads","Facebook","Google SEO"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/18\/5-consejos-para-que-tu-empresa-destaque-en-las-redes-sociales\/","headline":"5 consejos para que tu empresa destaque en las redes sociales mediante campa\u00f1as patrocinadas","url":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/18\/5-consejos-para-que-tu-empresa-destaque-en-las-redes-sociales\/","datePublished":"2021-08-18","dateModified":"2021-09-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/08\/18\/5-consejos-para-que-tu-empresa-destaque-en-las-redes-sociales\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/juan-montes\/#Person","name":"Juan Montes","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/juan-montes\/","identifier":575,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/6ec465769212832b544e4fc95aad02e675bc7d710fb5cc79273648477ee6e4ca?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/6ec465769212832b544e4fc95aad02e675bc7d710fb5cc79273648477ee6e4ca?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/Sustainability_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/07\/Sustainability_1200x375.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/redes-sociales-como-utilizarlas-para-impulsar-las-ventas-y-diferenciarse-de-sus-competidores\/","headline":"Redes sociales: \u00bfC\u00f3mo utilizarlas para impulsar las ventas y diferenciarse de sus competidores?","url":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/redes-sociales-como-utilizarlas-para-impulsar-las-ventas-y-diferenciarse-de-sus-competidores\/","datePublished":"2021-07-05","dateModified":"2021-09-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/redes-sociales-como-utilizarlas-para-impulsar-las-ventas-y-diferenciarse-de-sus-competidores\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/#Person","name":"Paola Becerra","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/paola-becerra\/","identifier":550,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d4de1e4c96fd9365997aa67926875093b7a6aa4e9f41b7b04727b6ee30709b95?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d4de1e4c96fd9365997aa67926875093b7a6aa4e9f41b7b04727b6ee30709b95?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/BuildVbuy_1200x375.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/05\/BuildVbuy_1200x375.jpg","height":375,"width":1200},"keywords":["Cliente","Com\u00e9rcio Eletronico","Digital","Redes Sociales","Ventas"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/marketing-de-influencia-10-aspectos-a-tomar-en-cuenta\/","headline":"Marketing de Influencia: 10 aspectos a tomar en cuenta","url":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/marketing-de-influencia-10-aspectos-a-tomar-en-cuenta\/","datePublished":"2021-07-05","dateModified":"2021-07-30","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/07\/05\/marketing-de-influencia-10-aspectos-a-tomar-en-cuenta\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/#Person","name":"Michel Steiert","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/michel-steiert\/","identifier":553,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/477b269f781ee0894d433a6acc173bf7a37c41396a7da2f7d775218bdb3716d0?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/477b269f781ee0894d433a6acc173bf7a37c41396a7da2f7d775218bdb3716d0?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/10\/SAP-CX-LIVE-ftr-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/10\/SAP-CX-LIVE-ftr-1.jpg","height":375,"width":1200},"keywords":["B2B Marketing","Brand Marketing","Empresa","Influencer Marketing","Instagram","Ventas"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/14\/aqui-estamos-ahora-y-queremos-divertirnos-el-futuro-de-las-compras\/","headline":"Aqu\u00ed estamos ahora y queremos divertirnos: El futuro de las compras","url":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/14\/aqui-estamos-ahora-y-queremos-divertirnos-el-futuro-de-las-compras\/","datePublished":"2021-02-14","dateModified":"2021-07-22","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/14\/aqui-estamos-ahora-y-queremos-divertirnos-el-futuro-de-las-compras\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/valerie-vacante\/#Person","name":"Valerie Vacante","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/valerie-vacante\/","identifier":486,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/2706709f4d646e959f4616c3be3db99ace6f9a20e2e26fcf96b7c464147b1330?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/2706709f4d646e959f4616c3be3db99ace6f9a20e2e26fcf96b7c464147b1330?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE094_HB_2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE094_HB_2.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estrategia-de-activacion-de-datos-del-cliente\/","headline":"Estrategia de activaci\u00f3n de datos del cliente: Por qu\u00e9 necesita una, lo antes posible","url":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estrategia-de-activacion-de-datos-del-cliente\/","datePublished":"2021-02-05","dateModified":"2021-04-26","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estrategia-de-activacion-de-datos-del-cliente\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sergey-krayniy\/#Person","name":"Sergey Krayniy","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sergey-krayniy\/","identifier":483,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d962e5534892c044c673026a4f36afe7e91939e9594d8c47e3b0a15013cf5f96?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d962e5534892c044c673026a4f36afe7e91939e9594d8c47e3b0a15013cf5f96?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE072_CustomerData_HB-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE072_CustomerData_HB-1.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/tendencias-de-servicio-al-cliente-de-2021\/","headline":"Tendencias de Servicio al Cliente de 2021: Duplicaci\u00f3n, Pospand\u00e9mica","url":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/tendencias-de-servicio-al-cliente-de-2021\/","datePublished":"2021-02-05","dateModified":"2024-01-04","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/tendencias-de-servicio-al-cliente-de-2021\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/#Person","name":"Kirsi Tarvainen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirsi-tarvainen\/","identifier":151,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/96ca9bf9158da317761f4e785e19819a740ab479d189dd529c081ea73b54193e?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/11\/FCEE57_CustomerService_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/11\/FCEE57_CustomerService_HB.jpg","height":375,"width":1200},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estadisticas-de-comercio-electronico-navideno-de-2020\/","headline":"Estad\u00edsticas de Comercio Electr\u00f3nico Navide\u00f1o: En L\u00ednea y M\u00f3vil Ofrecen Resultados Asombrosos","url":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estadisticas-de-comercio-electronico-navideno-de-2020\/","datePublished":"2021-02-05","dateModified":"2024-04-26","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/02\/05\/estadisticas-de-comercio-electronico-navideno-de-2020\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/riaz-faride\/#Person","name":"Riaz Faride","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/riaz-faride\/","identifier":272,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f5188a343fea7b5b7c8aa5c499882f30c842eb543765bcc0d83657818380d57c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f5188a343fea7b5b7c8aa5c499882f30c842eb543765bcc0d83657818380d57c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE071_HolidayCommerce_QR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/12\/FCEE071_HolidayCommerce_QR.jpg","height":772,"width":1001},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/25\/empresas-de-productos-de-consumo-estan-funcionando-sus-estrategias-de-mercado\/","headline":"Empresas de Productos de Consumo: \u00bfEst\u00e1n funcionando sus estrategias de mercado?","url":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/25\/empresas-de-productos-de-consumo-estan-funcionando-sus-estrategias-de-mercado\/","datePublished":"2021-01-25","dateModified":"2024-08-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2021\/01\/25\/empresas-de-productos-de-consumo-estan-funcionando-sus-estrategias-de-mercado\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/javier-alberto-flores\/#Person","name":"Javier Flores","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/javier-alberto-flores\/","identifier":322,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/e1989f3aa8f7aa464e07c400d325ad3224919b42dcb16436fb74ba8078ccafb1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e1989f3aa8f7aa464e07c400d325ad3224919b42dcb16436fb74ba8078ccafb1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE108_CustomerExperience_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/01\/FCEE108_CustomerExperience_HB.jpg","height":375,"width":1205},"keywords":null},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/30\/soluciones-de-gestion-del-desempeno-de-ventas-5-desafios-que-resuelve-un-spm\/","headline":"Soluciones de gesti\u00f3n del desempe\u00f1o de ventas: 5 desaf\u00edos que resuelve un SPM","url":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/30\/soluciones-de-gestion-del-desempeno-de-ventas-5-desafios-que-resuelve-un-spm\/","datePublished":"2020-09-30","dateModified":"2021-07-30","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2020\/09\/30\/soluciones-de-gestion-del-desempeno-de-ventas-5-desafios-que-resuelve-un-spm\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/barbara-rubis\/#Person","name":"Barbara Rubis","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/barbara-rubis\/","identifier":385,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/749f55578b25de39ed8ba8e4d45fb66b6fc79497b52ef26342c5336e00ecc0a1?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/749f55578b25de39ed8ba8e4d45fb66b6fc79497b52ef26342c5336e00ecc0a1?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/07\/Sales-performance-management-solutions.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2020\/07\/Sales-performance-management-solutions.jpg","height":375,"width":1200},"keywords":null}],"about":["El Futuro de la Experiencia del Cliente","Ventas"]}