Posts for “2021”

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  • 08.04.2021
    In a CX Minute: Thoughts on CX, AI, messaging, August 4, 2021
    08.04.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Engagement, Customer Experience, In a CX Minute, Intelligent Enterprise
  • 08.18.2021
    In a CX minute: Thoughts on customer experience, August 18, 2021
    08.18.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Engagement, Customer Experience, Customer Journey, In a CX Minute
  • 06.16.2021
    In a CX minute: Thoughts on customer experience, June 16, 2021
    06.16.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, In a CX Minute
  • 05.25.2021
    In a CX minute: Thoughts on customer experience, May 25, 2021
    05.25.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, In a CX Minute
  • 05.13.2021
    In a CX minute: Thoughts on customer experience, May 13, 2021
    05.13.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, In a CX Minute
  • 05.05.2021
    In a CX minute: Thoughts on customer experience, May 5, 2021
    05.05.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, In a CX Minute
  • 04.21.2021
    In a CX minute: Customer experience musings April 21, 2021
    04.21.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Engagement, Customer Experience, In a CX Minute
  • 04.15.2021
    The long road to recovery: COVID-19 update April 15, 2021
    04.15.2021 By Marcia Savage
    By Marcia Savage
    COVID-19 and Business
  • 04.14.2021
    In a CX minute: Customer experience musings, April 14, 2021
    04.14.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, In a CX Minute
  • 04.09.2021
    In a CX minute: Customer experience trends April 9, 2021
    04.09.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, In a CX Minute
  • 04.02.2021
    In a CX minute: Customer experience trends April 2, 2021
    04.02.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, Data Privacy: Laws, Consumer Expectations, In a CX Minute
  • 03.26.2021
    In a CX minute: Customer experience trends March 26, 2021
    03.26.2021 By Esteban Kolsky
    By Esteban Kolsky
    Customer Experience, Customer Experience, In a CX Minute
  • 01.12.2021
    Innovation awards 2021: Inspirational stories of success
    01.12.2021 By Sally Eaves
    By Sally Eaves
    Commerce, Customer Experience, Intelligent Enterprise, Sustainability in Business
  • 11.23.2020
    Brand community + customer care: Driving 2021 business trends
    11.23.2020 By Nick Hill
    By Nick Hill
    Commerce, Customer Engagement, Customer Experience, Customer Journey, Customer Service, Marketing, Marketing, SEO, Trends
  • 09.20.2020
    CIAM: Protegiendo a sus clientes y marca en 2021 y más allá
    09.20.2020 By Tracey Wallace
    By Tracey Wallace
    El Futuro de la Experiencia del Cliente, Experiencia del Cliente
  • 07.26.2021
    Tech trends 2022: The ultimate business leader roundup
    07.26.2021 By Jenn Vande Zande
    By Jenn Vande Zande
    COVID-19 and Business, CPG, Customer Engagement, Customer Experience, Customer Journey, E-Commerce, E-Commerce, Employee Engagement, Future of Grocery Retail, Future of Supply Chain, Retail Trends, Data, News, Sustainability in Business, The Future of Human Resources, Trends, Wholesale Distribution
  • 11.18.2020
    Mobile commerce trends: Mobile sales will dominate B2B, B2C, DTC
    11.18.2020 By Lisa James
    By Lisa James
    Commerce, Future of Grocery Retail, M-commerce: Mobile commerce, Mobile Commerce, Sales, Social Media, Trends
  • 01.19.2022
    BOOM! Das Weihnachtsgeschäft ist durch die Decke gegangen
    01.19.2022 By Kai Stübane
    By Kai Stübane
    B2C Commerce, Commerce, Die Zukunft des Handels: Deutsch
  • 08.26.2021
    Women’s Equality Day: No glass ceiling in sight from the edge
    08.26.2021 By Jenn Vande Zande
    By Jenn Vande Zande
    COVID-19 and Business, Diversity and Inclusion, Employee Engagement, Gender Equality, Inclusion & Diversity, Purpose, Real Talk: Mental Health, Well-Being, and Laughter
  • 03.11.2022
    Carbon emissions 911: Businesses must transform to climate economy
    03.11.2022 By Tom Raftery
    By Tom Raftery
    Commerce, Employee Engagement, Future of Grocery Retail, Future of Supply Chain, Industries, Purpose, Supply Chain, Sustainability, Sustainability in Business, Thought Leadership

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