{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/customer-loyalty\/#CollectionPage","headline":"Customer Loyalty Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/customer-loyalty\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","headline":"How to win back customers: 4 ways to reignite lost connections","url":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","datePublished":"2024-03-06","dateModified":"2024-03-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/#Person","name":"Kirk Donlan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/","identifier":582,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/winback-customers-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/winback-customers-FTR-1.jpg","height":375,"width":1200},"keywords":["AI In E-commerce","Customer Engagement","Customer Loyalty","Customer Retention","Digital Marketing","Email Marketing","Loyalty Programs","Personalization"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/29\/examples-of-subscription-e-commerce-to-know\/","headline":"Examples of subscription e-commerce: 6 brands acing it","url":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/29\/examples-of-subscription-e-commerce-to-know\/","datePublished":"2024-02-29","dateModified":"2024-06-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/29\/examples-of-subscription-e-commerce-to-know\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/neve-wilkinson\/#Person","name":"Neve Wilkinson","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/neve-wilkinson\/","identifier":762,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/437873c6ad52f02b242183161df5315475e11a9f8261ca9cfdf761b7b25829fe?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/437873c6ad52f02b242183161df5315475e11a9f8261ca9cfdf761b7b25829fe?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/examples-of-subscription-e-commerce-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/examples-of-subscription-e-commerce-FTR-1.jpg","height":375,"width":1200},"keywords":["Amazon","Customer Loyalty","Ecommerce Trends","Subscription Commerce","Subscription Models","Subscription Services"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/06\/keep-it-return-policies\/","headline":"\u201cKeep it\u201d return policies: Pros and cons for retailers","url":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/06\/keep-it-return-policies\/","datePublished":"2024-02-06","dateModified":"2024-12-17","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/02\/06\/keep-it-return-policies\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/#Person","name":"Marcia Yusavage","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/","identifier":298,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f9929f6ff16e34cd6d43daf18411658f8565960b4c0fd78662963005f1aa9afb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f9929f6ff16e34cd6d43daf18411658f8565960b4c0fd78662963005f1aa9afb?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP005_CDPRetail_HB.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/CDP005_CDPRetail_HB.jpg","height":375,"width":1200},"keywords":["Amazon","Customer Experience Management","Customer Loyalty","E-commerce Returns","E-commerce Trends","Online Returns","Retail","Retail Trends","WalMart"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","headline":"Is brand loyalty dead? Building customer loyalty in a fickle era","url":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","datePublished":"2024-01-24","dateModified":"2025-03-07","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/#Person","name":"Geert Leeman","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/","identifier":636,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/building-customer-loyalty-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/building-customer-loyalty-FTR-1.jpg","height":375,"width":1200},"keywords":["Brand Loyalty","Customer Loyalty","Loyalty Programs","Personalization","Sustainability"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/11\/retail-returns-stats-strategies\/","headline":"Retail returns: Stats reveal what consumers hate and how to tackle the problem","url":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/11\/retail-returns-stats-strategies\/","datePublished":"2024-01-11","dateModified":"2024-11-14","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/11\/retail-returns-stats-strategies\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/#Person","name":"Sara Richter","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/","identifier":724,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Retail-returns_FTR-2.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/Retail-returns_FTR-2.jpg","height":375,"width":1200},"keywords":["Consumer Behavior","Customer Loyalty","E-commerce Returns","Loyalty Programs","Online Returns","Personalization In Retail","Retail","Retail Trends"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/08\/gamification-in-retail-types-benefits-examples\/","headline":"Gamification in retail: Types, benefits, examples","url":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/08\/gamification-in-retail-types-benefits-examples\/","datePublished":"2024-01-08","dateModified":"2024-11-15","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/08\/gamification-in-retail-types-benefits-examples\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/#Person","name":"Marcia Yusavage","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/marcia-yusavage\/","identifier":298,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/f9929f6ff16e34cd6d43daf18411658f8565960b4c0fd78662963005f1aa9afb?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/f9929f6ff16e34cd6d43daf18411658f8565960b4c0fd78662963005f1aa9afb?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/07\/thumbnail-ed22811b1b7b48ff8280903c472bf29f.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/07\/thumbnail-ed22811b1b7b48ff8280903c472bf29f.jpeg","height":375,"width":1200},"keywords":["Customer Loyalty","Gamification","Loyalty Programs","Retail","Retail Trends"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/29\/experience-architecture-cx\/","headline":"Experience architecture: Building the best customer journeys","url":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/29\/experience-architecture-cx\/","datePublished":"2023-11-29","dateModified":"2024-03-11","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/29\/experience-architecture-cx\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/mishel-justesen\/#Person","name":"Mishel Justesen","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/mishel-justesen\/","identifier":780,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/b8f4c28c9e82fc49118a32b169543f7f8aaa776ec1d4c2862d22605e41304039?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/b8f4c28c9e82fc49118a32b169543f7f8aaa776ec1d4c2862d22605e41304039?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/12\/thumbnail-3b859f96082e2ca9dd29d8ed7b5223d4.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2019\/12\/thumbnail-3b859f96082e2ca9dd29d8ed7b5223d4.jpeg","height":375,"width":1200},"keywords":["Brand Experience","Capgemini","CDP | Customer Data Platform","Content Management","CRM and CX","Customer Experience Strategy","Customer Loyalty","Digital Experience Management","Digital Experience Trends","Omnichannel Personalization","Personalization","SAP Partners","UX","Visual Content"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/21\/types-of-customer-loyalty-research\/","headline":"Types of customer loyalty: What drives consumers to keep buying","url":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/21\/types-of-customer-loyalty-research\/","datePublished":"2023-11-21","dateModified":"2025-06-11","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/11\/21\/types-of-customer-loyalty-research\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/#Person","name":"Sara Richter","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/","identifier":724,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/11\/types-of-customer-loyalty_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/11\/types-of-customer-loyalty_FTR.jpeg","height":375,"width":1200},"keywords":["Brand Loyalty","Customer Loyalty","Loyalty Programs","Marketing Trends"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/09\/20\/personalized-omnichannel-marketing-strategy\/","headline":"Blending art and science: Personalized omnichannel marketing","url":"https:\/\/www.the-future-of-commerce.com\/2023\/09\/20\/personalized-omnichannel-marketing-strategy\/","datePublished":"2023-09-20","dateModified":"2024-04-23","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/09\/20\/personalized-omnichannel-marketing-strategy\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/#Person","name":"Kirk Donlan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/","identifier":582,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/09\/Personalized-omnichannel-marketing_FTR.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/09\/Personalized-omnichannel-marketing_FTR.jpeg","height":375,"width":1200},"keywords":["Customer Loyalty","Customer Retention","Mobile Payments","Mobile Shopping","Omnichannel Marketing","Omnichannel Personalization","Omnichannel Trends","Personalization In Retail"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2023\/08\/28\/cost-of-unhappy-customers-and-how-data-reduces-churn\/","headline":"The high cost of unhappy customers and how data reduces churn","url":"https:\/\/www.the-future-of-commerce.com\/2023\/08\/28\/cost-of-unhappy-customers-and-how-data-reduces-churn\/","datePublished":"2023-08-28","dateModified":"2023-08-28","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2023\/08\/28\/cost-of-unhappy-customers-and-how-data-reduces-churn\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/michael-bradford\/#Person","name":"Michael Bradford","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/michael-bradford\/","identifier":767,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7474c98daea10512aeddfa7e2631621f454e8c468b400b83dc407a6c60b1abda?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7474c98daea10512aeddfa7e2631621f454e8c468b400b83dc407a6c60b1abda?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/07\/thumbnail-1b53caf3c393b4b1f98eb522110998ed.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2018\/07\/thumbnail-1b53caf3c393b4b1f98eb522110998ed.jpeg","height":375,"width":1200},"keywords":["Customer Journey","Customer Loyalty","Customer Retention","Customer Service Management","Personalization In Retail"]}],"about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/customer-data\/","name":"Customer Data","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_data","http:\/\/www.wikidata.org\/entity\/Q56278300"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/customer-experience-general\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Customer Journey",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/service\/customer-service\/","name":"Customer Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_service","http:\/\/www.wikidata.org\/entity\/Q1060653"]},"Retail Industry",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/service\/service-general\/","name":"Service","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Service","http:\/\/www.wikidata.org\/entity\/Q7406919"]}]}