{"@context":"https:\/\/schema.org\/","@type":"CollectionPage","@id":"https:\/\/www.the-future-of-commerce.com\/tag\/personalization\/#CollectionPage","headline":"Personalization Tag","description":"","url":"https:\/\/www.the-future-of-commerce.com\/tag\/personalization\/","hasPart":[{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/08\/customer-experience-trends-2025-cx\/","headline":"CX trends 2025: 7 ways brands can take their customer experience to the top","url":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/08\/customer-experience-trends-2025-cx\/","datePublished":"2024-11-08","dateModified":"2025-10-16","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/11\/08\/customer-experience-trends-2025-cx\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/#Person","name":"Geert Leeman","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/","identifier":636,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/FCEE154_CXMiniute_HB_2-01.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2021\/03\/FCEE154_CXMiniute_HB_2-01.jpg","height":376,"width":1200},"keywords":["2025 Trends","AI In Customer Service","Customer Engagement","Customer Experience | CX","Customer Experience Strategy","Customer Experience Trends","Customer Loyalty","E-commerce Customer Experience","Loyalty Programs","Omnichannel","Omnichannel Customer Experience","Personalization","Trends","Virtual Reality","Voice Commerce"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/10\/customer-loyalty-index-2024\/","headline":"Gen Z and Millennials are abandoning brands fast: Discover what&#8217;s behind it","url":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/10\/customer-loyalty-index-2024\/","datePublished":"2024-10-10","dateModified":"2025-04-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/10\/10\/customer-loyalty-index-2024\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/#Person","name":"Sara Richter","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/sara-richter\/","identifier":724,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/7c595456e30d38cbce485162e3747e598e1bd65dbfd40ea5ce0216041914134f?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/10\/customer-loyalty-index-FTR-3-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/10\/customer-loyalty-index-FTR-3-1.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Brand Loyalty","Customer Engagement","Customer Loyalty","Digital Marketing","Loyalty Programs","Marketing","Personalization"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/08\/15\/using-ai-in-customer-experience\/","headline":"Using AI in customer experience for better, more personalized engagement","url":"https:\/\/www.the-future-of-commerce.com\/2024\/08\/15\/using-ai-in-customer-experience\/","datePublished":"2024-08-15","dateModified":"2025-10-02","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/08\/15\/using-ai-in-customer-experience\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/alan-webber\/#Person","name":"Alan Webber, IDC Analyst | Content Sponsored by SAP","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/alan-webber\/","identifier":801,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/935b5ac1599b1a84b8f2ee567271586abaaba4b4b37c5ca1806c80065ae343af?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/935b5ac1599b1a84b8f2ee567271586abaaba4b4b37c5ca1806c80065ae343af?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Real-customers-engaged-with-brand_FTR.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2022\/07\/Real-customers-engaged-with-brand_FTR.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","AI In Customer Service","Customer Experience | CX","Customer Experience Trends","Digital Experience Trends","Generative AI","Personalization"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/quantum-computing-e-commerce\/","headline":"Ready for quantum commerce? How quantum computing could impact e-commerce","url":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/quantum-computing-e-commerce\/","datePublished":"2024-06-05","dateModified":"2025-06-12","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/06\/05\/quantum-computing-e-commerce\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/randy-kohl\/#Person","name":"Randy Kohl","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/randy-kohl\/","identifier":86,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/d3a4c6692ddf358527e04791bc8e3b31c0545461cd20d914f7c137663dc8f83b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/d3a4c6692ddf358527e04791bc8e3b31c0545461cd20d914f7c137663dc8f83b?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/06\/Quantum-computing-ecommerce-FTR-4.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/06\/Quantum-computing-ecommerce-FTR-4.jpg","height":375,"width":1200},"keywords":["B2B Commerce","B2C Commerce","Cloud","Cybersecurity","Digital Commerce","Digital Commerce Trends","Dynamic Pricing","E-commerce","Future Commerce Trends","Future of Business","Future of Commerce","Future of E-commerce","Last Mile Delivery","Personalization","Pricing","SAP Partners","Smith Commerce"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/31\/customer-loyalty-software-benefits\/","headline":"7 ways to boost personalization with customer loyalty software","url":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/31\/customer-loyalty-software-benefits\/","datePublished":"2024-05-31","dateModified":"2024-08-15","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/05\/31\/customer-loyalty-software-benefits\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/#Person","name":"Kirk Donlan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/","identifier":582,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/05\/customer-loyalty-software-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/05\/customer-loyalty-software-FTR-1.jpg","height":375,"width":1200},"keywords":["Customer Loyalty","Digital Marketing","Loyalty Programs","Marketing","Martech | Marketing Technology","Omnichannel Marketing","Personalization","Social Marketing","Social Media"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/04\/03\/generative-ai-search-lead-generation\/","headline":"Brace for impact: How generative AI search could hurt lead generation for brands","url":"https:\/\/www.the-future-of-commerce.com\/2024\/04\/03\/generative-ai-search-lead-generation\/","datePublished":"2024-04-03","dateModified":"2025-05-01","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/04\/03\/generative-ai-search-lead-generation\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/#Person","name":"Jenn Vande Zande","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jenn-vande-zande\/","identifier":229,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ef76ed873963201b65acc65a3cb353caa294225a4e9a8427f011077842dd955c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/generative-AI-search-FTR-1-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/04\/generative-AI-search-FTR-1-1.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","Demand Generation","Digital Marketing","Generative AI","Marketing Trends","Personalization","SEO"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/20\/ai-marketing-customer-connections\/","headline":"AI marketing: 5 ways to drive authentic customer connections","url":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/20\/ai-marketing-customer-connections\/","datePublished":"2024-03-20","dateModified":"2024-03-21","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/20\/ai-marketing-customer-connections\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/#Person","name":"Kirk Donlan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/","identifier":582,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/AI-marketing-FTR-1-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/AI-marketing-FTR-1-1.jpg","height":375,"width":1200},"keywords":["AI (Artificial Intelligence)","AI In Customer Service","Customer 360","Customer Data Platform","Customer Engagement","Customer Journey","Digital Marketing","Marketing Trends","Martech | Marketing Technology","Personalization","Predictive Analytics"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","headline":"How to win back customers: 4 ways to reignite lost connections","url":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","datePublished":"2024-03-06","dateModified":"2024-03-06","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/03\/06\/how-to-winback-customers\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/#Person","name":"Kirk Donlan","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/kirk-donlan\/","identifier":582,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/a5b6ed3c428c9c82b2640f48e824a8a443b302955de20e702c07852e4cb373d4?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/winback-customers-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/03\/winback-customers-FTR-1.jpg","height":375,"width":1200},"keywords":["AI In E-commerce","Customer Engagement","Customer Loyalty","Customer Retention","Digital Marketing","Email Marketing","Loyalty Programs","Personalization"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/29\/marketing-trends-2024-stats-predictions\/","headline":"Marketing trends 2024: The ultimate inflection point of AI, humanity, and emotions","url":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/29\/marketing-trends-2024-stats-predictions\/","datePublished":"2024-01-29","dateModified":"2025-03-27","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/29\/marketing-trends-2024-stats-predictions\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/jack-dyson\/#Person","name":"Jack Dyson","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/jack-dyson\/","identifier":152,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/0d3b4b398e8aea3b7b406b7f646a735eb4ec2827c327fa6570e9ce500329a73a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/0d3b4b398e8aea3b7b406b7f646a735eb4ec2827c327fa6570e9ce500329a73a?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/Marketing.jpeg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/02\/Marketing.jpeg","height":375,"width":1202},"keywords":["2024 Trends","AI (Artificial Intelligence)","Digital Marketing","First-party Data","Generative AI","Influencer Marketing","Marketing Trends","Personalization","Social Media","Third-party Cookies","Trends"]},{"@type":"BlogPosting","@id":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","headline":"Is brand loyalty dead? Building customer loyalty in a fickle era","url":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","datePublished":"2024-01-24","dateModified":"2025-03-07","mainEntityOfPage":"https:\/\/www.the-future-of-commerce.com\/2024\/01\/24\/building-customer-loyalty-strategies\/","author":{"@type":"Person","@id":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/#Person","name":"Geert Leeman","url":"https:\/\/www.the-future-of-commerce.com\/contributor\/geert-leeman\/","identifier":636,"image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c5cfa20610e2093b065e87f3796777cf9b64f4b5181391f5eaeb624b9525f2b8?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"The Future of Commerce","logo":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2023\/01\/logo-foc-schema-app-1.png","width":172,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/building-customer-loyalty-FTR-1.jpg","url":"https:\/\/www.the-future-of-commerce.com\/wp-content\/uploads\/2024\/01\/building-customer-loyalty-FTR-1.jpg","height":375,"width":1200},"keywords":["Brand Loyalty","Customer Loyalty","Loyalty Programs","Personalization","Sustainability"]}],"about":[{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/marketing\/customer-engagement-marketing\/","name":"Customer Engagement","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_engagement","http:\/\/www.wikidata.org\/entity\/Q5196451"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/customer-experience\/customer-experience-general\/","name":"Customer Experience","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Customer_experience","http:\/\/www.wikidata.org\/entity\/Q984142"]},"Customer Journey",{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/marketing\/","name":"Marketing","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Marketing","http:\/\/www.wikidata.org\/entity\/Q39809"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/marketing\/marketing-general\/","name":"Marketing","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Marketing","http:\/\/www.wikidata.org\/entity\/Q39809"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/commerce\/sustainability\/","name":"Sustainability","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Sustainability","http:\/\/www.wikidata.org\/entity\/Q219416"]},{"@type":"Thing","@id":"https:\/\/www.the-future-of-commerce.com\/sustainability-in-business\/","name":"Sustainability in Business","sameAs":["https:\/\/en.wikipedia.org\/wiki\/Sustainable_business"]}]}