Future of Commerce

About Us

The Future of Customer Engagement and Experience provides news, thought leadership, and analysis on commerce topics, both consumer-facing and business-to-business, from sales, e-commerce, marketing, customer experience, data management, customer service, and more.

In our omnichannel world, new technologies are emerging each day. This site’s purpose is to keep you ahead of commerce trends with daily updates that are informational, educational, and entertaining.