Head of Business Intelligence SAP CX Cloud Operations & Support, Riaz Faride joined SAP in 2017. Prior to this, he worked in the retail industry and had an extensive history in delivering high-value omnichannel projects.

Throughout his career, Riaz has been exposed to all avenues of e-commerce, making him a subject matter expert. As a thought leader in his field, Riaz is a mentor for a number of professionals in e-commerce, omnichannel, and project management. He values ongoing learning and growth in both technical and non-technical fields.

Riaz is an exceptional motivator and strategist who addresses cost issues head-on, strengthening productivity and accelerating profit with challenged operations. His unique background spanning e-commerce, marketing, and operations; fosters high-powered teams through leadership and empowerment.