Sebastien Trahan

Industry Principal – Travel and Leisure

SAP Customer Experience

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Sebastien joined SAP in March of 2015.

He is responsible for positioning SAP’s Customer Experience Portfolio as the leading omni-channel guest engagement solutions within the industry.

With 15 years of hospitality and travel experience, Sebastien has worked for multiple companies in the Travel & Leisure and Entertainment industries.

His areas of expertise include traditional & web marketing, e-commerce, demand generation and customer relationship management along with social medias.

Sebastien has participated in various digital transformation initiatives in travel and continues to actively support hospitality organizations and their transformation programs.

Articles by Sebastien: