Shayonie Mila Kundu

Product Specialist, Global Solution Marketing

SAP Customer Experience

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Mila is the Global Director of Retail Industry Marketing at SAP Customer Experience. She is passionate about helping retail brands deliver exceptional and profitable customer experiences, by connecting innovation and technology with business goals and customer outcomes. Currently she specializes in developing our SAP CX Retail strategy, product messaging, event presence, content and enablement activities.

As an experienced member of the SAP family, Mila has held various positions throughout her career with SAP, including in our Global Partner Programs, Global Operations, Presales and Product Marketing Teams. Mila holds a Bachelor of Science degree in Molecular Biology and Neuropsychology from the University of Toronto, and a Master of Sciences in Innovation, Entrepreneurship and Technology from the Technische Universitat Munchen.

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