Posts for “2021”

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  • 11.04.2021
    Automotive aftermarket e-commerce: A $1.38 trillion opportunity
    11.04.2021 By Sebastien Trahan
    By Sebastien Trahan
    Auto, B2B Commerce, Commerce, Customer Experience, E-Commerce, E-Commerce, Future of Supply Chain, Industries, Industries, Intelligent Enterprise
  • 10.11.2021
    Click into the future: SAP CX LIVE e-commerce sessions
    10.11.2021 By Jenn Vande Zande
    By Jenn Vande Zande
    Commerce, Direct to consumer: D2C, E-Commerce, Event Highlights, Headless commerce, M-commerce: Mobile commerce, Retail Trends, Data, News, SAP Customer Experience LIVE
  • 10.04.2021
    DTC personalization strategy: A win for consumers and brands
    10.04.2021 By Angelica Valentine
    By Angelica Valentine
    B2C Commerce, Commerce, Commerce, Customer Engagement, Customer Experience, Direct to consumer: D2C, E-Commerce, E-Commerce, Marketing, Omnichannel Commerce, Retail Trends, Data, News
  • 11.16.2021
    Digital experience management trends transforming CX in 2022
    11.16.2021 By Emily Morrow
    By Emily Morrow
    Customer Experience, Customer Experience
  • 09.21.2021
    Holiday spending predictions: A return to stores, soaring e-commerce
    09.21.2021 By Marcia Savage
    By Marcia Savage
    B2C Commerce, Commerce, Commerce, COVID-19 and Business, E-Commerce, Retail, Retail Trends, Data, News, Trends
  • 09.16.2021
    In-store shopping trends: What brings consumers back amid COVID?
    09.16.2021 By Bernard Chung
    By Bernard Chung
    B2C Commerce, Commerce, Commerce, Commerce, Commerce Cloud, COVID-19 and Business, Customer Experience, E-Commerce, Future of Grocery Retail, Omnichannel Commerce, Retail Trends, Data, News
  • 07.14.2021
    The future of work after COVID: Employees spur Great Resignation
    07.14.2021 By Carolyn Judge Phillip
    By Carolyn Judge Phillip
    Employee Engagement, Employee Experience & Engagement, HXM: Human Experience Management, The Future of Human Resources
  • 05.04.2021
    Kick ROI, loyalty, and engagement into hyperdrive via great content
    05.04.2021 By Lisa James
    By Lisa James
    Content Marketing, Marketing, Purpose, Star Wars, Thought Leadership
  • 04.21.2021
    Click, click, buy: e-commerce trends driven by DTC, mobile, social
    04.21.2021 By Lisa James
    By Lisa James
    Commerce, Commerce + e-Commerce, CPG, Customer Experience, Data Privacy: Laws, Consumer Expectations, E-Commerce, E-Commerce, E-Commerce, SAP Sapphire
  • 02.10.2021
    Wholesale distribution trends: More competition, supply chain disruption
    02.10.2021 By Magnus Meier
    By Magnus Meier
    Commerce, COVID-19 and Business, Future of Supply Chain, Supply Chain, Trends, Wholesale, Wholesale Distribution
  • 01.08.2021
    Improving the customer experience: A CX checklist
    01.08.2021 By Carina Rolley
    By Carina Rolley
    Commerce, Customer Experience, Customer Experience, Customer Service, E-Commerce, E-Commerce, Sales
  • 10.04.2023
    Klare Sicht mit Vileda auf dem SAP Compact Customer Experience Day
    10.04.2023 By Wolfgang Müller
    By Wolfgang Müller
    B2B Commerce, B2C Commerce, Customer Experience, Die Zukunft des Handels: Deutsch
  • 07.11.2023
    Managing supply chain risks: 4 ways to avoid trouble
    07.11.2023 By Sin To
    By Sin To
    Commerce, Future of Supply Chain, Industrial Manufacturing, Intelligent Enterprise, Supply Chain
  • 04.10.2023
    EV adoption: Convincing the reluctant consumer
    04.10.2023 By David Rand
    By David Rand
    Auto, Industries, Marketing, Purpose, Retail Trends, Data, News, Sustainability, Sustainability in Business
  • 01.18.2023
    hmmh: So funktionieren Personalisierung und Omnichannel-Marketing im Einzelhandel
    01.18.2023 By Kirsten Schmidt
    By Kirsten Schmidt
    Commerce, Die Zukunft des Handels: Deutsch, Marketing
  • 12.05.2022
    Ho, ho, WHOA: 2022 Cyber Week data defies predictions
    12.05.2022 By Sameer Patel
    By Sameer Patel
    B2C Commerce, Commerce, Commerce, Commerce Cloud, Commerce Platforms + Software, Customer Engagement, Customer Experience, E-Commerce, Intelligent Enterprise, M-commerce: Mobile commerce, Mobile Commerce, Omnichannel Commerce, Retail Trends, Data, News, Service, Supply Chain
  • 11.18.2022
    Tough turkey: Supply chain, inflation make for challenging holiday
    11.18.2022 By Richard Howells
    By Richard Howells
    Commerce, Future of Supply Chain, Retail Trends, Data, News, Supply Chain
  • 11.18.2022
    Return of the returnship: Getting back to work, post-pandemic
    11.18.2022 By Marcia Savage
    By Marcia Savage
    Employee Engagement, Employee Experience & Engagement, HXM: Human Experience Management, The Future of Human Resources, Trends
  • 11.16.2022
    Keine Angst vorm Black Friday: Mit IBM iX zum reibungslosen Shopping-Erlebnis
    11.16.2022 By Kirsten Schmidt
    By Kirsten Schmidt
    Commerce, Customer Experience, Die Zukunft des Handels: Deutsch
  • 11.29.2022
    Bad trip: The state of travel customer experience
    11.29.2022 By Leslie Taege
    By Leslie Taege
    B2C Commerce, Commerce, Customer Experience, Customer Experience, Customer Journey, Travel, Trends

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