Posts for “2021”
314 ResultsRelevance
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10.07.2021At your service: Join us at #SAPCXLIVE to discover the future of customer serviceCustomer Service, Event Highlights, SAP Customer Experience LIVE, Service
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09.17.2021E-commerce evolution: Getting bigger and better every dayB2B Commerce, B2C Commerce, Commerce, Commerce Platforms + Software, E-Commerce, E-Commerce, Intelligent Enterprise, M-commerce: Mobile commerce, Mobile Commerce, Omnichannel Commerce, Retail Trends, Data, News, Trends, Uncategorized
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08.19.2021Less is more: Creating the best omnichannel retailB2C Commerce, Commerce, Customer Experience, Customer profiles: Customer Identity + Access Management (CIAM) for B2B and B2C, Omnichannel Commerce, Retail Trends, Data, News
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08.10.2021Why direct to consumer is the future for CPG brandsB2C Commerce, Commerce, CPG, Direct to consumer: D2C, E-Commerce
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08.30.2021History repeats: Pandemic, labor shortage, and The Great ResignationCOVID-19 and Business, Customer Experience, Employee Engagement, Employee Experience & Engagement, HXM: Human Experience Management, The Future of Human Resources
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07.28.2021DTC marketing: How retailers can reap real-time engagement benefitsB2C Commerce, CPG, Customer Engagement, Direct to consumer: D2C, E-Commerce, E-Commerce, Marketing
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07.05.2021Redes sociales: ¿Cómo utilizarlas para impulsar las ventas y diferenciarse de sus competidores?Comercio Electrónico, El Futuro de la Experiencia del Cliente, Experiencia del Cliente, Social Media
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06.10.2021That’ll be $425 million: Amazon potentially facing massive GDPR fineCustomer Data, Customer Experience, Data Privacy: Laws, Consumer Expectations, E-Commerce
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06.22.2021Customer support: Humans vs. the machinesCustomer Service, Intelligent Enterprise, Service
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06.02.20215 estratégias para aumentar as vendas no e-commerceBrasil, e-Commerce
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06.07.2021As principais tendências do e-commerce pós pandemiaBrasil, e-Commerce
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06.01.2021Hurricane season is here: The global supply chain must prepareCommerce, Commerce + e-Commerce, Future of Supply Chain, Intelligent Enterprise
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06.02.2021Como o cenário das compras online mudou com a pandemiaBrasil, e-Commerce
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08.03.2021The future of SEO: Search, trends, content, Google algorithm updateCustomer Experience, Customer Journey, Marketing, Marketing, SEO, Social Media, UX
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04.28.2021Customer service: The X factor in business resilienceCustomer Experience, Customer Journey, Customer Service, Customer Service, Service, Service, Service
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04.27.2021How does wholesale distribution work? A business primerCommerce, Future of Supply Chain, Industries, Intelligent Enterprise, Supply Chain, Wholesale, Wholesale Distribution
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04.14.2021Customer service model: What brands need to knowCustomer Experience, Customer Service, Customer Service, E-Commerce, Service
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03.31.2021HR priorities after COVID: Building bridges with HXMCOVID-19 and Business, Employee Experience & Engagement, HXM: Human Experience Management, HXM: Human Experience Management
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03.24.2021HXM and HR metrics: Measuring motivation and its power to improve businessEmployee Experience & Engagement, HXM: Human Experience Management
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03.15.2021Great customer service examples: Brands leading the packCustomer Service, Customer Service, Service, Service
