As customers grow more aware and more demanding, retailers all over the world are striving to push the limits and stay one step ahead of the competition. So what are the retail predictions on their horizon?
Retail Vision recently contacted 40 well-known experts in retail to understand what new trends and innovations we can expect in this industry.
While omnichannel flexibility is a common theme for many, others point to technological advances that will change the world of retail beyond recognition in the coming years.
Retail predictions infographic: Experts weigh in
The meshing of digital and physical channels is key to growing your brand and bottom lines, according to experts.
Other retail predictions of interest:
- Omnichannel is a requirement
- Customers will reign supreme
- Mobile payments will become a standard
- The purchasing journey will start with search
- Customers will expect a seamless experience
The below infographic is a compilation of 20 of the most thought-provoking ideas and opinions from the study regarding retail predictions.