SAP has won TrustRadius 2022 Top Rated Awards in four customer data solution categories.
We are pleased to announce that SAP received TrustRadius 2022 Top Rated Awards for customer data, social login, identity management, and customer identity and access management (CIAM).
We’re honored to receive this recognition from the professionals who use our solutions to deliver trusted, personalized digital experiences to their customers.
What do these awards mean?With these awards, the TrustRadius user community recognizes SAP’s commitment to help businesses soar to new levels of:
- Revenue growth
- Risk protection
With SAP’s enterprise-ready customer data solutions focused on customer identity and access management (CIAM), consent and preference data management, B2B partner lifecycle management, and customer data platforms (CDP), users orchestrate relevant customer insights to the right engagement systems in real time.
“SAP earned these Top Rated awards based entirely on feedback from their customers,”
said Megan Headley, VP of Research at TrustRadius.
“Reviewers on TrustRadius appreciate that they can easily access customer data while maintaining compliance data protection laws across multiple regions,” she added.
Over the past eight years, the TrustRadius Top Rated Awards have provided unbiased, industry-wide recognition for B2B technology products based on customer sentiment. TrustRadius’s scoring system for their Top Rated Awards is a direct response to a common issue seen within the review site industry: award ceremonies simply serving as a way to bolster analyst or industry insider opinions, rather than elevating genuine opinions from real-world users.
These awards are based on a truly objective scoring method, bringing transparency to the market and eliminating any kind of biases or vendor influence.
The trScore, which calculates a product’s score based on a weighted average of recent reviews and ratings rather than a simple average, calculates and then amplifies honest feedback from real customers’ experiences and feedback.
With a trScore of 8.4, 25+ verified reviews, and over 5.65% traffic volume, SAP is a single platform for brands seeking to offer customers transparency and personal data control amidst the ever-evolving regulatory landscape, thus delivering an enriched customer experience based on trust.
SAP’s customer data solutions enable companies to provide frictionless engagements and to securely identify consumers across channels and devices.
They also help companies manage consent and preference data throughout their relationship with the customers. With these solutions, organizations can deliver personalized digital experiences through first-party, consent-based data that can be governed and orchestrated across the organization from a central platform to drive business value.